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Security Professional

2 months ago

Hamtramck, Michigan, United States Motor City Casino Full time

About Motor City Casino

Motor City Casino is a leading entertainment destination, offering a unique blend of gaming, dining, and entertainment options. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests and employees.

Key Responsibilities

  • Provide clear directions and information to our guests, ensuring a seamless and enjoyable experience.
  • Respond promptly and professionally to requests for assistance, demonstrating exceptional customer service skills.
  • Observe and proactively address potential security issues and threats, maintaining a safe and secure environment.
  • Complete daily reporting requirements, providing accurate and timely information.
  • Conduct identification and bag checks, adhering to strict security protocols.
  • Enforce safety rules and regulations, ensuring compliance with company policies.
  • Perform additional responsibilities as assigned, demonstrating flexibility and adaptability.

Requirements

  • Must possess excellent customer service skills, with a strong focus on delivering exceptional guest experiences.
  • One year of relevant experience is preferred, with a proven track record of success in a security or related role.
  • High School Diploma or GED, with a strong emphasis on education and personal development.
  • Strong communication skills, with the ability to effectively interact with guests and employees.
  • Ability to work independently and as part of a team, demonstrating a collaborative and supportive approach.
  • Ability to perform tasks while standing and walking for long periods of time, with a focus on physical stamina and endurance.