Security Operations Specialist

3 weeks ago


Hamtramck, Michigan, United States Rock Security Full time
About the Role

We are seeking a highly skilled Security Operator to join our team at Rock Security. As a Security Operator, you will play a critical role in ensuring the safety and security of our team members, tenants, and visitors.

Your primary responsibilities will include gathering information from various sources, creating and reviewing reports, and effectively handling high-stress situations. You will also be responsible for managing dispatch consoles, email boxes, and analytical and video surveillance systems.

Key Responsibilities
  • Gather information from multiple open-source locations, including media outlets, government agencies, and subscription services
  • Create, review, and edit reports to be disseminated to leadership
  • Handle high-stress situations calmly and effectively
  • Manage dispatch consoles and dispatch accordingly using proper radio etiquette
  • Manage multiple email boxes, compose emails, and properly categorize emails
  • Assist with camera investigations and complete Access Control requests
  • Operate analytical and video surveillance systems to identify suspicious behavior and activity
  • Collaborate with law enforcement partners by assisting with run sheets, badges, radios, and briefings
  • Handle, document, and route escalated calls/surveillance requests/concerns to leadership
About You

We are looking for a highly motivated and experienced individual who is able to work 4, 10-hour shifts a week, from 12:00 p.m. to 10:00 p.m. or 1:00 p.m. to 11:00 p.m. You should have experience in security, law enforcement, military, or related fields, and be proficient in Microsoft Office Suite.

Preferred qualifications include 2 years of experience in security, law enforcement, military, or related fields, or relevant level of education. Experience dispatching security and law enforcement entities, and certifications such as Certified SOC Analyst (CSA), GIAC Security Operations Certified (GSOC), or related certifications are also desirable.

What We Offer

We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional growth and development, and a supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced individual who is passionate about security and safety, we encourage you to apply for this exciting opportunity.



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