Parts Customer Support Manager
1 week ago
At Nuss Truck and Equipment, we are seeking a highly skilled and experienced Parts Customer Support Manager to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
Responsibilities:- Provide technical support and guidance to customers on heavy-duty truck and equipment parts and services
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with sales and service teams to identify and pursue new business opportunities
- Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction
- Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
- Work closely with the parts and service teams to ensure seamless customer experience
- 5+ years of experience in heavy-duty truck and equipment parts sales and service
- Strong technical knowledge of heavy-duty trucks and equipment
- Excellent customer service and communication skills
- Ability to work autonomously and as part of a team
- Valid driver's license and CDL preferred
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from all backgrounds. If you are a motivated and customer-focused individual with a passion for heavy-duty trucks and equipment, we encourage you to apply for this exciting opportunity.
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