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Client Care Specialist

2 months ago


Wilmington, Ohio, United States CareStar Full time
Position Overview

As a Care Coordinator, you will play a vital role in supporting individuals and families in accessing essential services. This position involves conducting in-person evaluations for program eligibility and developing personalized service plans tailored to each client's needs.


Key Responsibilities:
  • Conduct eligibility assessments for various programs.
  • Create and implement individualized service plans.
  • Assist families in navigating medical, social, educational, and other necessary resources.

The ideal candidate will possess:

  • A Bachelor's or Associate's Degree in social work, counseling, psychology, or a related discipline.
  • Experience working with youth and families requiring behavioral healthcare.
  • Knowledge of community resources and interventions that address social determinants of health.
  • Strong interpersonal skills for effective communication with diverse populations.
  • Critical thinking abilities to assess situations and develop appropriate solutions.
  • Proficiency in Microsoft Office applications.
  • A valid driver's license and necessary insurance as mandated by state regulations.

Adherence to company policies and confidentiality standards is essential. Any unauthorized disclosure of confidential information will be considered a serious violation of company policy.


Work Environment:

This role may require coverage across multiple counties, offering flexibility in work arrangements.


About CareStar:

Founded in 1988, CareStar is dedicated to enhancing communities by improving lives. We are recognized leaders in Long-Term Care Case Management, Assessment, and Population Health Management.


Benefits:
  • Remote work options available.
  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401(k) plan with generous company matching.
  • Paid time off and holidays.
  • Employee Stock Ownership Plan (ESOP) providing shared ownership benefits.

We are committed to fostering a diverse and inclusive workplace.