Program Operations Management Project Leader

2 weeks ago

Washington, United States Serco North America Full time
Job Summary

We are seeking a highly skilled Program Operations Management Project Leader to join our team at Serco North America. As a key member of our operations team, you will be responsible for providing scientific, engineering, technical, and analytical (SETA) support for Naval Sea Systems Command (NAVSEA).

Key Responsibilities
  • Use industry best practices and innovative methodologies to provide facilitation, data gathering, research, analytical support, and subject matter expertise as required.
  • Provide periodic updates, reports, and briefings discussing activities, observations, findings, and recommendations, as directed by the Government Task Manager.
  • Utilize the individual NSY Command Philosophy, Guiding Principles, High Performance Organization Model, DoD Civilian Leadership Development Framework, and any other critical sources provided by Shipyard leaders.
  • Identify gaps, make recommendations, and help document and institutionalize decisions.
  • Design and propose a strategic business and execution approach for supervisory/mid-level manager coaching with defined process and performance expectations, measures, and metrics aligned to drive the behaviors and results desired by the command.
  • Provide for NSY daily deck-plate interactive development and coaching of the core tools and processes that enable the Shipyard to peak performance.
Requirements
  • An active or current DoD Secret security clearance.
  • A Bachelor's degree in business, Management, Project Management or related field.
  • 8 years of relevant experience.
  • 7 years demonstrated subject matter expertise combined across the following area(s): Shipyard Operations, Shipyard Infrastructure Optimization Program (SIOP), Performance Improvement, Industrial Engineering, Technology (ideation to execution for training solutions and business processes), Workforce Management, Change Management.
  • Must be willing to travel outside the DC area when required.
Travel Opportunities

Travel may be required to the following locations: Washington Navy Shipyard (WNY), Portsmouth Naval Shipyard, Kittery, Maine (PNSY), Norfolk Naval Shipyard, Portsmouth Virginia (NNSY), Puget Sound Naval Shipyard, Bremerton Washington (PSNS), Pearl Harbor Naval Shipyard, Hawaii (PHNSY), US Naval Ship Repair Facility, YOKOSUKA, JP (SRF JAPAN).

Additional Desired Skills
  • Prefer advanced degree in related field (e.g., Human Performance, STEM, Business, Workforce Management, Change Management, Adult Learning, Continuous Improvement).
About Serco North America

Serco North America is a leading provider of professional services and technology solutions to the U.S. government and commercial markets. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Our team of experts is dedicated to making a positive impact in the communities we serve.

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