Director of Hotel Services

23 hours ago


Santa Monica, California, United States Santa Monica Proper Full time
Role Overview

We are seeking a seasoned Hotel Housekeeping Operations Director to join our team at Santa Monica Proper. This role is responsible for overseeing the daily operations of the housekeeping department, ensuring exceptional cleanliness and service standards throughout the property.

The ideal candidate will possess strong leadership skills, attention to detail, and a commitment to delivering an outstanding guest experience. You will develop and implement effective housekeeping procedures, schedule and supervise housekeeping staff, and maintain high standards of cleanliness and appearance.

Key Areas of Responsibility:

  • Develop and implement effective housekeeping procedures to ensure efficient room cleaning and maintenance
  • Schedule and supervise housekeeping staff to ensure high standards of cleanliness and appearance
  • Collaborate with front office and maintenance departments to resolve guest complaints and improve service quality

Qualifications:

  • Proven experience in hotel housekeeping management, preferably within a luxury or boutique hotel environment
  • Strong leadership and team-building skills with a focus on service excellence
  • Excellent organizational and time management abilities
  • Ability to work well under pressure and manage multiple priorities in a fast-paced environment

Salary: $100,000 - $130,000 per year, depending on experience. Benefits include health insurance, 401(k) matching, and paid time off.


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