Luxury Hotel Operations Manager

1 day ago


Santa Monica, California, United States Palihouse Santa Monica Full time

Palihouse Santa Monica, a boutique beach lodge, seeks an experienced Front Desk Supervisor to oversee hotel operations. This dynamic role requires a collaborative spirit and strong leadership skills to ensure seamless guest experiences.

Responsibilities
  • Assist the Hotel Manager in overseeing operational functions, ensuring a smooth operation and exceptional guest experience.
  • Create a warm and inviting atmosphere that fosters loyalty among guests.
  • Hold regular meetings with team members to maintain awareness of SOPs, new developments, and key property issues.

The ideal candidate will possess:

  • A strong working knowledge of hospitality principles and practices.
  • Proven leadership skills, enabling the building of a cohesive team that delivers outstanding customer service.
  • Flexibility with scheduling, including weekends and holidays as needed.
  • A hands-on approach, critical thinking, and objectivity.

What we offer:

  • A competitive compensation package, including medical, dental, vision, and life insurance.
  • A 401(k) retirement plan for future growth.
  • Paid time off, holiday pay, and sick pay when needed.
  • Career advancement opportunities within a growing company.
  • Professional development to enhance career trajectories.
  • An inclusive work environment where creative ideas thrive.
  • Employee discounts on hotels and dining across the portfolio.
  • Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to diversity and inclusion. We value candidates who share our passion for delivering exceptional guest experiences.



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