Luxury Hotel Operations Manager
1 day ago
Palihouse Santa Monica, a boutique beach lodge, seeks an experienced Front Desk Supervisor to oversee hotel operations. This dynamic role requires a collaborative spirit and strong leadership skills to ensure seamless guest experiences.
Responsibilities- Assist the Hotel Manager in overseeing operational functions, ensuring a smooth operation and exceptional guest experience.
- Create a warm and inviting atmosphere that fosters loyalty among guests.
- Hold regular meetings with team members to maintain awareness of SOPs, new developments, and key property issues.
The ideal candidate will possess:
- A strong working knowledge of hospitality principles and practices.
- Proven leadership skills, enabling the building of a cohesive team that delivers outstanding customer service.
- Flexibility with scheduling, including weekends and holidays as needed.
- A hands-on approach, critical thinking, and objectivity.
What we offer:
- A competitive compensation package, including medical, dental, vision, and life insurance.
- A 401(k) retirement plan for future growth.
- Paid time off, holiday pay, and sick pay when needed.
- Career advancement opportunities within a growing company.
- Professional development to enhance career trajectories.
- An inclusive work environment where creative ideas thrive.
- Employee discounts on hotels and dining across the portfolio.
- Hands-on training with a nimble team.
Palisociety is an Equal Opportunity Employer committed to diversity and inclusion. We value candidates who share our passion for delivering exceptional guest experiences.
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