Pharmacy Customer Service Representative

3 weeks ago


Wesley Chapel FL, United States Walgreens Full time
Job Description

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for delivering exceptional customer service, assisting with pharmacy operations, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Assist with pharmacy operations, including processing prescriptions, handling cash and credit transactions, and maintaining accurate records.
  • Maintain a clean and organized store environment, including the pharmacy and sales floor.
  • Assist with inventory management, including ordering, unpacking, and stocking merchandise.
  • Perform other duties as assigned by the Pharmacy Manager or Store Manager.
Requirements:
  • High school diploma or equivalent required.
  • PTCB certification or willingness to obtain within 6 months.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of pharmacy systems.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and continuing education.


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