Customer Service Representative
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Crew Member at Ess Ess Zee Llc. As a Crew Member, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our guests.
Responsibilities:
- Customer Interaction: Greet guests in a friendly and welcoming manner, creating a positive atmosphere and building rapport with customers.
- Transaction Management: Manage payment transactions efficiently and accurately, ensuring a smooth and hassle-free experience for customers.
- Sales and Promotions: Engage customers and promote Top Edge monthly memberships, highlighting the benefits and value proposition of our services.
- Operational Excellence: Follow car wash policies and procedures, ensuring the cleanliness and maintenance of workstations, equipment, and facilities.
- Teamwork and Communication: Collaborate with colleagues to achieve team goals, share knowledge, and provide support to ensure a high level of customer satisfaction.
Requirements:
- Age and Availability: Must be at least 18 years old and have reliable transportation.
- Communication Skills: Proficient in English and Spanish (bilingualism is a plus).
- Physical Demands: Ability to work in a fast-paced environment, stand for long periods, and lift moderate weights.
- Adaptability: Willingness to work in various weather conditions and adapt to changing circumstances.
What We Offer:
- Competitive Compensation: Competitive hourly rate and opportunities for advancement.
- Benefits Package: Paid vacation, 401(k) plan, and other benefits to support your well-being and career growth.
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