Sales and Customer Service Representative

2 days ago


White Plains, New York, United States Forever 21 Full time
About Forever 21

As a leader in the global fast-fashion market, Forever 21 operates 350+ stores across the USA and boasts a robust e-commerce platform. We are committed to inspiring individual self-expression through amazing fashion and fostering a culture of Inclusivity, Customer-Centricity, and Accessibility.

Our Sales Associates are the face of our brand, responsible for delivering an exceptional customer experience. They consistently create a welcoming environment, respond promptly to customer inquiries, and proactively seek opportunities to delight our shoppers.

The Sales Associate role requires strong communication, organizational, and time management skills, as well as excellent interpersonal skills and integrity. You must be able to complete sales transactions in our POS register system and adapt to a fast-paced environment with multiple tasks.

Requirements & Qualifications
  • You must be at least 16 years old.
  • Minimum one year of retail sales experience and previous cash handling experience is preferred.
  • Must be energetic and charismatic.
  • Strong communication, organizational, and time management skills.
  • Excellent interpersonal skills and business maturity to ensure interactions are conducted without bias or prejudice.
  • Ability to complete sales transactions in our POS register system.
  • Able to work a flexible schedule, including closing shifts, weekends, and holidays.


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