Front Desk Customer Service Representative

7 days ago


White Plains, New York, United States Crescent Hotels and Resorts Full time

About Us

Crescent Hotels & Resorts is a hospitality leader dedicated to delivering exceptional experiences for our guests. As part of our team, you will be empowered to bring your true self to work every day and shine bright in your career journey.

We offer a supportive environment that celebrates diversity, equity, and inclusion. Our team members are the shining stars of what we do, and we strive to create a workplace where everyone feels valued and respected.

Compensation Package

The anticipated hourly compensation range for this position is $22.29 per hour. Your salary will be determined based on factors such as years of experience, education, and work location. We are committed to providing competitive wages and benefits to ensure our team members feel rewarded and motivated.

Job Responsibilities

In this role, you will be the first point of contact for our guests, handling incoming calls, communicating guest needs, and resolving issues efficiently. Your friendly voice and excellent customer service skills will help maintain the highest standards of service.

Required Skills and Qualifications

To excel in this position, you must possess:

  • A strong commitment to teamwork and collaboration
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with a high level of enthusiasm and dedication

Benefits

We offer an exceptional benefit plan for eligible associates and their family members, including highly competitive wages, flexible scheduling, and discounts at our Crescent managed properties in North America. You will also have access to Marriott Hotel discounts and Spa and Red Horse Restaurant offers.



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