Hospitality Associate

2 weeks ago


North Tonawanda, New York, United States Kaleida Health Full time
About the Role

We are seeking a highly skilled Hospitality Associate to join our team at Kaleida Health. As a key member of our food and nutrition department, you will play a vital role in ensuring the quality, order accuracy, and timely delivery of patient trays.

Key Responsibilities
  • Provide exceptional customer service to patients, visitors, and hospital staff
  • Distribute diet-specific menus and explain the room service program/ordering process
  • Take appropriate measures for patients who are unable to select their menu options
  • Complete floor stock and dietary-related tasks for assigned units
  • Communicate effectively with patients, visitors, and hospital staff
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Minimum one year of experience in a customer service-focused position
  • Excellent communication and interpersonal skills
  • Ability to understand verbal and written instructions, reason, and make sound judgments
  • Good basic mathematical skills
What We Offer

We offer a competitive salary range of $17.04-$22.31 per hour, determined based on factors such as experience, qualifications, internal equity, and collective bargaining agreements. As a valued member of our team, you will also enjoy:

  • Part-time schedule with evenings and weekends
  • 28 bi-weekly hours
  • Weekend and/or holiday scheduling required

Kaleida Health is an equal opportunity and affirmative action employer. We are committed to diversity and believe our workforce is strengthened by the inclusion of and respect for our differences.


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