Customer Experience Liaison
2 weeks ago
This role requires a high school diploma or equivalent, with prior experience in customer service, sales, or a related field preferred.
You will be responsible for:
- Preparing and explaining estimates to customers
- Scheduling appointments and maintaining repair schedules
- Ordering car parts for Service Technicians
- Communicating with customers to ensure their needs are met
The estimated salary for this position is $65,000 - $75,000 per year, based on industry standards and location.
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Dealership Client Liaison
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OpportunityWe are seeking an experienced Service Adviser to join our team at Maplecrest Ford Lincoln, a nationally recognized auto dealership in Northern New Jersey.The successful candidate will be responsible for serving as a liaison between customers and technicians, ensuring clear communication of vehicle symptoms and recommending necessary...
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Auto Repair Liaison Specialist
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeService Adviser RoleAt Maplecrest Ford Lincoln, we are committed to providing exceptional customer service and ensuring the highest level of satisfaction. As a Service Adviser, you will play a key role in achieving this goal by serving as a liaison between customers and technicians, communicating effectively, and ensuring timely completion of...
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Customer Experience Manager
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeAbout Our TeamMaplecrest Ford Lincoln is a leading automotive retailer seeking a Customer Experience Manager to join our BDC team. As a CEM, you will be responsible for delivering exceptional customer experiences, managing customer relationships, and driving sales growth.Key Responsibilities:Manage customer interactions through phone, email, and in-person...
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Customer Experience Coordinator
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeResponsibilitiesAs a Customer Experience Coordinator, you will be responsible for managing all incoming and outgoing phone calls, confirming service appointments, and following up with customers. You will also collaborate with service advisors to schedule service appointments and maintain a general understanding of the repair process to explain it to our...
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Customer Experience Specialist
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJoin us as a Service Advisor at Maplecrest Ford Lincoln and earn a salary of $65,000 - $85,000 per year.Job DescriptionThis role involves working closely with customers and technicians to ensure that repairs are completed efficiently and effectively.ResponsibilitiesAssist customers in scheduling appointments and explaining repair costsMaintain accurate...
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Customer Experience Guardian
3 weeks ago
Hemlock Farms, Pennsylvania, United States Burlington Full timeJob DescriptionAs a Retail Security Specialist, you'll play a critical role in maintaining a secure shopping environment for our customers. This includes standing positioned at the front of the store, remaining vigilant and aware of your surroundings, and greeting every customer entering or exiting the store with a warm smile and a loud, friendly...
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Customer Care Representative
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeAbout the CompanyMaplecrest Ford Lincoln is a leading auto dealership in Northern New Jersey, recognized for our commitment to excellence and customer satisfaction. As a Service Adviser/Writer, you will be part of a dynamic team dedicated to delivering exceptional service and exceeding customer expectations. Our state-of-the-art facility and cutting-edge...
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Customer Experience Associate
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OverviewWe are seeking an Automotive Office Clerk who will be responsible for handling customer inquiries, processing transactions, and maintaining accurate records.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.The estimated annual salary for this position...
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Retail Experience Manager
3 weeks ago
Hemlock Farms, Pennsylvania, United States Burlington Full timeExceptional Customer Service Leader WantedWe are seeking an experienced Customer Service Lead to join our team at Burlington. As a leader, you will be responsible for creating a positive shopping experience for our customers by providing exceptional customer service and inspiring associates to do the same.Key Responsibilities:Develop and implement strategies...
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Automotive Service Professional
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeCompany Overview: At Maplecrest Ford Lincoln, we are a nationally acclaimed and award-winning auto dealership in Northern New Jersey. We're committed to excellence and strive to deliver top-notch performance in all aspects of our business.About the Job: As a Service Adviser, you will play a vital role in the success of our dealership by serving as a liaison...
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Automotive Repair Coordinator
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly skilled Service Advisor to join our team at Maplecrest Ford Lincoln. As a Service Advisor, you will be the liaison between customers and technicians, providing exceptional customer service and ensuring that repairs are completed efficiently and effectively.The ideal candidate will have strong communication skills, be able...
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Dealership Service Representative
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJoin Our Team:Maplecrest Ford Lincoln is seeking a skilled Service Advisor/Writer to join our team in Northern New Jersey. As a member of our team, you will have the opportunity to work in a fast-paced, award-winning auto dealership environment and contribute to our success.About the Job:As a Service Advisor/Writer, you will be responsible for serving as...
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Service Advisor/Writer Specialist
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeExciting Job Opportunity:Maplecrest Ford Lincoln is seeking a skilled Service Advisor/Writer to join our team in Northern New Jersey. As a member of our team, you will have the opportunity to work in a fast-paced, award-winning auto dealership environment and contribute to our success.About the Job:As a Service Advisor/Writer, you will be responsible for...
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Automotive Service Advisor
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob Summary\We are seeking a skilled Service Adviser to join our team at Maplecrest Ford Lincoln in Northern New Jersey. As a vital part of our award-winning dealership, you will work closely with service and warranty managers to ensure exceptional customer satisfaction.The successful candidate will have strong interpersonal, verbal, and written...
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Automotive Service Expert
3 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeThe Maplecrest Ford Lincoln is seeking a highly motivated and detail-oriented individual to fill the role of Service Adviser. This position will play a crucial part in the success of our team, working closely with service and warranty managers to ensure top-notch customer satisfaction.In this role, you will serve as a liaison between customers and...
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Store Front Experience Specialist
3 weeks ago
Hemlock Farms, Pennsylvania, United States Burlington Full timeCashier Associate Position AvailableBurlington Stores, Inc. is a leading off-price retailer offering a wide range of products at discounted prices.We are seeking a skilled and enthusiastic individual to join our team as a Cashier Associate.About the Role:Responsible for providing excellent customer service and creating a positive shopping experience for our...
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Technical Service Representative
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeMaplecrest Ford Lincoln is proud to offer a rewarding career opportunity for a skilled Automotive Service Adviser/Writer. In this role, you will work closely with our service team to provide exceptional customer experiences and ensure timely completion of vehicle repairs.Key responsibilities include:Serving as liaison between customers and...
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Customer Service Representative
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Maplecrest Ford Lincoln. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe ideal candidate will have a strong passion for delivering outstanding...
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Service Advisor and Writer
2 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeThe Role:As a Service Adviser/Writer at Maplecrest Ford Lincoln, you will serve as the liaison between customers and technicians, clearly communicating all vehicle symptoms and determining the necessary maintenance based on age, mileage, and history. You will provide accurate estimates of costs for labor and parts, monitor progress, and communicate updates...
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Customer Service Representative
3 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob TitleCustomer Service RepresentativeAbout UsWe are a leading dealership of Ford Lincoln vehicles, providing top-notch customer service to our clients. Our team is dedicated to delivering exceptional experiences and ensuring customer satisfaction.Job DescriptionAs a Customer Service Representative, you will be responsible for responding to internet leads,...