Dealership Service Representative

2 weeks ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Join Our Team:Maplecrest Ford Lincoln is seeking a skilled Service Advisor/Writer to join our team in Northern New Jersey. As a member of our team, you will have the opportunity to work in a fast-paced, award-winning auto dealership environment and contribute to our success.

About the Job:As a Service Advisor/Writer, you will be responsible for serving as a liaison between customers and technicians, determining recommended maintenance based on vehicle history, and providing accurate estimates of labor and parts costs. You will also monitor progress and communicate with customers throughout the day. Your exceptional interpersonal and communication skills will be essential in this role.

Key Responsibilities
  • Serve as a liaison between customers and technicians
  • Determine and recommend needed maintenance based on vehicle history
  • Provide accurate estimates of labor and parts costs
  • Monitor progress and communicate with customers
  • Process repair orders and review completed work

Requirements
  • Positive attitude and self-motivation
  • Exceptional interpersonal and verbal communication skills
  • Strong organization and follow-up skills
  • Attention to detail and solid computer skills
  • Working knowledge of Excel and Google Docs
  • Valid NJ state driver's license

Benefits
  • Competitive salary: $70,000 - $90,000 per year
  • Medical and dental health coverage
  • Paid vacation and personal/sick days off
  • 401(k) retirement plan

Why Choose Us
  • We offer a dynamic and supportive team environment
  • We provide ongoing training and professional development opportunities
  • We are committed to excellence and customer satisfaction


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