Customer Experience Specialist

Job DescriptionAs a Retail Security Specialist, you'll play a critical role in maintaining a secure shopping environment for our customers. This includes standing positioned at the front of the store, remaining vigilant and aware of your surroundings, and greeting every customer entering or exiting the store with a warm smile and a loud, friendly...

About Our TeamMaplecrest Ford Lincoln is a leading automotive retailer seeking a Customer Experience Manager to join our BDC team. As a CEM, you will be responsible for delivering exceptional customer experiences, managing customer relationships, and driving sales growth.Key Responsibilities:Manage customer interactions through phone, email, and in-person...

ResponsibilitiesAs a Customer Experience Coordinator, you will be responsible for managing all incoming and outgoing phone calls, confirming service appointments, and following up with customers. You will also collaborate with service advisors to schedule service appointments and maintain a general understanding of the repair process to explain it to our...

Responsibilities and RequirementsThis role requires a high school diploma or equivalent, with prior experience in customer service, sales, or a related field preferred.You will be responsible for:Preparing and explaining estimates to customersScheduling appointments and maintaining repair schedulesOrdering car parts for Service TechniciansCommunicating with...

Job OverviewWe are seeking a highly motivated and results-driven Customer Service Specialist to join our team at Maplecrest Ford Lincoln.This role is ideal for individuals who possess excellent communication skills, a customer-first mindset, and a passion for delivering high-quality service in every interaction.

About the RoleWe are looking for a Sales and Customer Engagement Specialist to drive revenue growth and enhance customer satisfaction at Maplecrest Ford Lincoln.The successful candidate will possess strong communication skills, be able to build rapport with customers, and demonstrate a passion for delivering exceptional service.Key Responsibilities:Develop...

Job OverviewWe are seeking an Automotive Office Clerk who will be responsible for handling customer inquiries, processing transactions, and maintaining accurate records.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.The estimated annual salary for this position...

Cashier Associate Position AvailableBurlington Stores, Inc. is a leading off-price retailer offering a wide range of products at discounted prices.We are seeking a skilled and enthusiastic individual to join our team as a Cashier Associate.About the Role:Responsible for providing excellent customer service and creating a positive shopping experience for our...

Are you looking for a challenging and rewarding role in the automotive industry? Do you have a passion for providing excellent customer service and a strong background in automotive repair?We are seeking a highly motivated and detail-oriented Automotive Technician Specialist to join our team at Maplecrest Ford Lincoln.As a specialist, you will be responsible...

BDC Representative RoleMaplecrest Ford Lincoln is seeking a highly motivated and organized individual to fill the role of BDC Representative.In this position, you will be responsible for managing all incoming and outgoing phone calls and internet leads, as well as confirming service appointments and following up with customers.You will also be required to...

OverviewBurlington Stores, Inc. is a dynamic retailer committed to delivering exceptional customer experiences. As a leader in the industry, we're seeking a skilled Retail Security Specialist to join our team.

Are you a detail-oriented and organized individual looking for a challenging role? As an Automotive BDC Specialist at Maplecrest Ford Lincoln, you will be responsible for managing phone and internet service leads, scheduling appointments, and maintaining customer relationships. Excellent communication and problem-solving skills are essential for this...

Exceptional Customer Service Leader WantedWe are seeking an experienced Customer Service Lead to join our team at Burlington. As a leader, you will be responsible for creating a positive shopping experience for our customers by providing exceptional customer service and inspiring associates to do the same.Key Responsibilities:Develop and implement strategies...

About the RoleThis Internet Sales Specialist position involves managing customer service representatives in a call center environment, developing new hire and interview processes, and cultivating engaged staff.The successful candidate will be responsible for attracting potential clients and retaining current clientele, contributing to high scores for the...

Job DescriptionWe are seeking a skilled Warranty Claims Specialist to join our team at Maplecrest Ford Lincoln. As a Warranty Claims Specialist, you will be responsible for administering warranty claims for Ford and Lincoln vehicles, as well as some aftermarket applications.The ideal candidate will have experience in warranty administration, with knowledge...

Job DescriptionThis Sales and Service Process Specialist position requires a highly motivated individual who can create and maintain effective sales and service processes. You will be responsible for managing a group of customer service representatives, developing and implementing new hire and interview processes, and contributing to high scores for the...

Maplecrest Ford Lincoln is a leading automotive organization dedicated to providing exceptional customer service. We are currently seeking a talented Vehicle Maintenance Specialist to join our team.The successful candidate will have a strong background in vehicle maintenance and repair, with a minimum of 3 years of experience working as a service technician....

We are seeking a skilled phone support specialist to join our team at Maplecrest Ford Lincoln. In this role, you will play a critical part in driving customer satisfaction and loyalty by providing timely and effective support. With a focus on building strong relationships and resolving customer concerns efficiently, you will contribute significantly to our...

Job DescriptionThe Vehicle Service Specialist will work closely with service technicians to determine repair costs and explain them to customers. This role requires excellent communication and problem-solving skills, as well as a strong knowledge of vehicle maintenance and repair procedures.In this role, you will have the opportunity to make a real...

Maplecrest Ford Lincoln is seeking an experienced Automotive Technician to join their team! As a Vehicle Repair Specialist, you will play a critical role in maintaining our customers' vehicles and ensuring they receive the best possible service.About the RoleThis position involves performing routine maintenance tasks such as oil changes, tire rotations, and...