Customer Service Representative

2 weeks ago


Round Lake Beach, Illinois, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to dealers across the United States, processing high-volume orders, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Process high-volume orders and respond to customer inquiries in a call center environment
  • Use online order entry software and Genesys Cloud system to manage orders and customer interactions
  • Provide detailed information to dealers regarding custom orders, including measurements, materials, and delivery details
  • Utilize Microsoft Teams and multiple monitors to navigate and manage orders and customer interactions
  • Work effectively in a fast-paced environment with high attention to detail and strong typing skills
Requirements
  • 1+ year of customer service experience in a retail or call center environment
  • Strong data entry skills and proficiency in Microsoft Office suite
  • Ability to work in a team environment and adapt to changing priorities
Benefits
  • Medical, dental, and vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
  • Life Insurance and AD&D for employees and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation, or Sick Leave)


  • Round Lake Beach, Illinois, United States Domino's Franchise Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our customers.ResponsibilitiesProvide exceptional customer...


  • Round Lake Beach, Illinois, United States BMO Financial Group Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BMO Financial Group.As a key member of our team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions...


  • Round Lake, Illinois, United States Meijer Full time

    As a Customer Service Representative at Meijer, you will be responsible for providing exceptional customer experiences in the checkout lane. This role requires strong communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Utilize technology to complete transactions and handle customer...


  • Round Lake Beach, Illinois, United States Wingstop Restaurants Full time

    Wingstop Restaurant Team MemberAs a valued member of our team, you will be responsible for delivering exceptional customer service by:Providing a positive and welcoming experience for all guestsInteracting with guests through greeting, answering phone calls, and taking ordersEnsuring a seamless and efficient service experienceWe are looking for individuals...


  • Round Lake Beach, Illinois, United States T&T Entertainment RLB1 Inc Full time

    Job OverviewWe are seeking a highly motivated and personable Attendant to join our team at T&T Entertainment RLB1 Inc. As an Attendant, you will be responsible for providing excellent customer service and maintaining a clean store environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive guest experienceMaintain a clean and...


  • Round Lake Beach, Illinois, United States Thorntons (Kentucky) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Thorntons. As a Guest Service Representative, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.Key ResponsibilitiesProvide exceptional customer service and respond to guest...


  • Round Lake Beach, Illinois, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and authentic experience every time they visit us.Key Responsibilities:Act as the face and...


  • Round Lake, Illinois, United States Tracy's Cafe Full time

    Job OverviewWe're seeking a highly motivated and personable Guest Service Attendant to join our dynamic team at Tracy's Cafe. As a key member of our front-of-house staff, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Provide top-notch customer service, ensuring a...


  • Round Lake, Illinois, United States Meijer Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Curbside Shopper. As a Curbside Shopper, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide remarkable service at the curbside pick-up area with fast,...


  • Lake Zurich, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and...


  • Lake Zurich, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino'sWe're looking for a skilled Customer Service Representative to join our team at Domino's. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...


  • Crystal Lake, Illinois, United States Snap-on Full time

    Customer Care RepresentativeAt Snap-on, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for receiving and resolving customer interactions in a timely and professional manner.Key Responsibilities:Expedite orders through production plants, vendors, and distribution...


  • Lake Forest, Illinois, United States ProKatchers Full time

    Job Title: Customer ServiceLocation: Lake Forest, ILDuration: 12 MonthsEducation: Bachelor's degree requiredShift Details: 100% Onsite (9:00 AM to 5:30 PM, Mon to Fri)About the Role: We are seeking a highly skilled Customer Service professional to join our team at ProKatchers. As a Customer Service Representative, you will be responsible for providing...


  • Crystal Lake, Illinois, United States Snap-on Full time

    Customer Service RepresentativeSnap-on is seeking a skilled Customer Service Representative to join our team in Crystal Lake, IL. As a key member of our Industrial sales field, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Lake Zurich, Illinois, United States Domino's Pizza Full time

    About the RoleWe're on the hunt for a talented Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their experience is nothing short of amazing.What You'll DoProvide top-notch customer service, responding to...


  • Crystal Lake, Illinois, United States Fifth Third Full time

    {"h1": "Customer Service Representative", "p": "At Fifth Third Bank, we're committed to providing exceptional customer service and building strong relationships with our customers. As a Customer Service Representative, you'll be the face of our bank, working with customers to understand their financial needs and provide solutions to meet those...


  • Lake Bluff, Illinois, United States ITW Full time

    Job Title: Customer Service RepresentativeAt ITW, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our global customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...


  • Crystal Lake, Illinois, United States Kroger Full time

    Job SummaryAs a Customer Service Representative at Kroger, you will be responsible for delivering exceptional customer experiences and ensuring a positive shopping environment. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesProvide friendly and efficient...


  • Crystal Lake, Illinois, United States Snap-on Full time

    Customer Care RepresentativeAt Snap-on, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for receiving and resolving customer interactions in a timely and professional manner.Key Responsibilities:Expedite orders through production plants, vendors, and distribution...


  • Crystal Lake, Illinois, United States Circle K Full time

    As a Customer Service Representative at Circle K, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience. Your duties will also include operating the cash register, managing inventory, and maintaining store facilities and equipment. If you are a team player with...