Customer Experience Operations Strategist
2 days ago
We are seeking a seasoned Senior Manager, CX Operations & Strategy to join our team at Jerry. As a key member of our leadership team, you will be responsible for elevating our customer experience and ensuring we operate efficiently.
Responsibilities- Elevate our customer experience through strategic planning and process improvements
- Manage onshore and offshore teams to optimize workflows and reduce operational costs
- Leverage automation and AI technology to enhance customer interactions
In this role, you will have the opportunity to make a material difference in the lives of millions by driving improvements in Operational Cost per Customer, Speed of Customer Request Fulfillment, and Customer Satisfaction. You will also play a critical role in helping us scale from 5M to 50M customers and become a $5B business in the next few years.
The ideal candidate will have a proven track record of driving team performance, improving processes, and leveraging technology to enhance customer experiences. They will also be comfortable communicating with audiences ranging from front-line employees to senior executives.
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Business Strategist, Seller Experience
2 days ago
Austin, Texas, United States Amazon, Inc. Full timeAt Amazon, Inc., we are seeking an ambitious BUSINESS STRATEGIST, SELLER EXPERIENCE to lead our efforts in driving business growth and development through innovative strategies and effective team management.About the OpportunityThis role requires a results-driven individual with 6+ years of professional experience in Corporate Retail, Buying, Merchandising,...
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Senior Operations Strategist
2 weeks ago
Austin, Texas, United States U.S. Farathane Full timeAbout U.S. FarathaneU.S. Farathane is a leading manufacturer of automotive and industrial parts. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking a highly skilled Senior Operations Strategist to lead our manufacturing operations team. This is a critical role that requires strong leadership,...
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Global MSSP Operations Strategist
2 weeks ago
Austin, Texas, United States CrowdStrike, Inc. Full timeWe are seeking an experienced Global MSSP Operations Strategist to join our team at CrowdStrike, Inc. in Austin, TX.About the Role:The Global MSSP Operations Strategist will be responsible for day-to-day operations supporting the rapidly growing CrowdStrike MSSP partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider...
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Merchandise Strategist
2 days ago
Austin, Texas, United States Huckberry Full timeJob Title: Merchandise StrategistEstimated Salary: $90,000 - $120,000 per year (based on Austin, TX location)Job OverviewHuckberry is a leading men's lifestyle retailer and media company, seeking a highly skilled Merchandise Strategist to join our Buying team.The ideal candidate will have 3-5 years of experience in Buying or Merchandising, preferably in...
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Executive Customer Acquisition Strategist
2 weeks ago
Austin, Texas, United States Onnit Full timeWe are seeking an experienced Executive Customer Acquisition Strategist to lead our digital marketing efforts and drive revenue growth. About the RoleThe ideal candidate will have a strong background in customer acquisition, with experience in developing and executing comprehensive strategies that drive growth across multiple channels.This role requires a...
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RevOps Strategist
2 weeks ago
Austin, Texas, United States Kleer and Membersy Full timeAbout Us">Kleer and Membersy aim to revolutionize dental care by providing a membership model that patients and providers love. Our mission is to make professional oral care accessible to everyone.">Job Description">We are seeking an experienced RevOps Strategist to join our team, supporting the daily operations of our Salesforce ecosystem and adjacent...
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Operations Efficiency Strategist
2 weeks ago
Austin, Texas, United States Fresh Clinics Full timeAbout Fresh ClinicsWe're a leading med-tech company revolutionizing the aesthetics industry, empowering entrepreneurs to transform and scale cosmetic clinics.Our innovative model is underpinned by a world-class software platform, medical compliance support, and a highly engaged community. We're recognized as one of Australia's fastest-growing tech companies,...
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Sales Strategist for Enterprise Solutions
3 weeks ago
Austin, Texas, United States Dell Full timeUnlock Your Potential as a Sales StrategistIn this pivotal role, you will be responsible for developing and maintaining strong relationships with clients across East Texas, fostering an exceptional customer experience through our innovative portfolio of technology solutions.We are seeking a highly skilled Account Executive to drive growth and expansion in...
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Global Travel Strategist
2 weeks ago
Austin, Texas, United States Apple Full timeAs a Global Travel Strategist at Apple, you will play a pivotal role in delivering exceptional service and support to the executive team and their assistants. Your expertise will be sought after for all travel-related inquiries and reservation needs.About the RoleThis is an exciting opportunity to join Apple's elite team of travel professionals. As a Global...
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Data-Driven Sales Operations Strategist
2 weeks ago
Austin, Texas, United States RevOpsforce Full timeJob OverviewWe are seeking an experienced Sales Operations Consultant to lead Solution Architecting within our Revenue Operations agency.About RevOpsforce:RevOpsforce is a revenue operations workforce management firm supporting clients to unlock revenue potential through solutions that better align their people, processes, data, and technology.We empower...
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Experience Strategist for Digital Excellence
2 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeAbout the Role: We are seeking a highly skilled User Experience Strategist to join our team at the University of Texas at Austin. As a key member of our Assessment and User Experience team, you will play a vital role in shaping the user experience for our Libraries website.Key Responsibilities:Develop and conduct user tests, analyses, and other research...
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Digital Transformation Strategist
6 days ago
Austin, Texas, United States ServiceNow Full timeAbout the RoleWe are seeking an experienced Digital Transformation Strategist to join our team in the Federal sector. This is a unique opportunity to work with customers to help them achieve their business outcomes by providing Customer Success services.
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Digital Acquisition Strategist
3 weeks ago
Austin, Texas, United States Onnit Full timeWe are seeking a seasoned Digital Acquisition Strategist to join our team at Onnit. In this role, you will lead the development and execution of comprehensive customer acquisition strategies to drive growth across multiple digital channels. Your expertise in digital marketing and customer acquisition will be invaluable as we continue to innovate and expand...
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Digital Marketing Strategist
2 days ago
Austin, Texas, United States Addison Group Full timeJob Title: Digital Marketing StrategistAddison Group's Consulting Marketing Team is seeking a Digital Marketing Strategist to design and implement marketing campaigns across various digital channels, promoting their consulting services and generating leads.The ideal candidate will have 6+ years of experience in digital marketing, with a proven record of...
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Cybersecurity Sales Strategist
2 weeks ago
Austin, Texas, United States CrowdStrike, Inc. Full timeJob Summary:We are seeking a seasoned Cybersecurity Sales Strategist to oversee major accounts in Southeast Michigan. As a key member of our sales team, you will drive sales strategies to secure new business and expand existing revenue.About the Role:You will be responsible for developing and executing sales strategies to meet and exceed booking and revenue...
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Transformation Strategist
2 weeks ago
Austin, Texas, United States Cyborgwave Full timeJob DescriptionWe are seeking a highly skilled Transformation Strategist to join our team at Cyborgwave. This role is a key position in driving organizational change and ensuring a smooth transition for large-scale departmental transformations.About the JobThe Transformation Strategist will work closely with our IT Project Management Office (PMO) to provide...
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Creative Visual Strategist
4 weeks ago
Austin, Texas, United States Saronic Full timeSaronic Technologies is a pioneering force in defense autonomy at sea, revolutionizing maritime operations with cutting-edge solutions for the Department of Defense.About UsWe're seeking an experienced Creative Visual Strategist to join our growing design team. As a key member of our team, you'll play a vital role in shaping our brand's visual identity and...
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New Markets Strategist
2 days ago
Austin, Texas, United States Aypa Power Full timeAre you a strategic thinker with a deep understanding of market expansion methodologies? Do you have experience siting or originating digital infrastructure projects?Aypa Power, a Blackstone portfolio company, is a leading developer, owner, and operator of utility-scale energy storage and hybrid renewable projects that power our communities and cities. We...
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Business Decision Strategist
2 days ago
Austin, Texas, United States ZipRecruiter Full timePursue a Rewarding Career as a Business Decision StrategistAt ZipRecruiter, we are committed to providing exceptional career opportunities for talented individuals. We are now looking for a Business Decision Strategist to join our team.Estimated salary: $150,000 - $200,000 per year.Job Description:Data Analysis and Modeling: Develop analytical models using...
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AI Innovation Strategist
2 weeks ago
Austin, Texas, United States Unreal Gigs Full timeUnreal Gigs is seeking an experienced AI Innovation Strategist to drive the development of cutting-edge AI solutions. As a key member of our team, you will be responsible for guiding the implementation of AI technologies and ensuring their successful integration into our products.We are looking for a talented individual with a strong background in AI product...