Training Experience Specialist

1 week ago

Edison, New Jersey, United States Visby Medical Full time
About Visby Medical

We are a late-stage biotech startup driven by a passion to revolutionize infectious disease diagnosis. Our innovative single-use PCR platform is poised to disrupt the traditional model, making it quick, accurate, and accessible to all.

As a Senior Customer Training Specialist at Visby Medical, you will be an integral part of our commercial organization's Training Department. Your primary responsibility will be conducting engaging and interactive training sessions, leveraging both virtual and in-person formats, to ensure alignment with our goals and objectives.

This remote position can be based anywhere on the East coast of the US, offering flexibility and work-life balance. We value your dedication to delivering exceptional customer experiences and driving business success.

Job Responsibilities
  • Training Program Development: Collaborate with the Technical Training Manager and various departments to identify customer training needs and develop relevant and impactful training content that supports the successful adoption of Visby products.
  • Training Delivery: Conduct engaging and interactive training sessions using a variety of instructional techniques and delivery methods, including virtual training platforms and in-person, to ensure customers are equipped with the necessary knowledge and skills.
  • Logistics Coordination: Assist in coordinating logistics for training sessions, including scheduling, travel arrangements, setup, and equipment preparation, to ensure smooth execution of training events.
  • Compliance and Recordkeeping: Ensure that all training activities comply with regulatory requirements and industry standards, and maintain accurate records of training activities and participant progress for reporting and auditing purposes.
  • Customer Support: Provide expert guidance and support to customers and Sales Managers regarding training, implementation, and adoption strategies, addressing any questions or concerns to facilitate a seamless customer experience.
  • Training Evaluation: Evaluate the effectiveness of training initiatives through feedback mechanisms, assessments, and performance metrics, and make recommendations for continuous improvement.
  • Cross-Functional Collaboration: Collaborate closely with internal stakeholders, including Sales, Marketing, Product Development, and Customer Success teams, to gather insights, align training initiatives with business objectives, and drive customer success.
Requirements
  • Bachelor's Degree: A degree in a life science or health science discipline, or equivalent years of experience in the healthcare field, is required.
  • Experience: 5 years of experience delivering training to both technical and non-technical users is strongly preferred; other teaching experience may be substituted.
  • Skills: The ability to confidently articulate and communicate scientific concepts such as PCR, reverse transcription, and pathogenic organisms and their resulting infections, to both technical and non-technical audiences.
  • Location: This position requires reside within a one-hour radius of a major airport, with the flexibility to travel up to 50% of the time, which may include weekends and holidays.
What We Offer
  • Competitive Salary: $90,000 - $105,000 (salary range for candidates based regionally)
  • Benefits Package: Highly competitive health insurance through Cigna or Kaiser, including a company-funded HSA option, 401k match, flexible paid time off, 11 company holidays, and many other contemporary benefits and perks.

  • Retail Associate

    1 week ago

    Edison, New Jersey, United States Sam's Club Full time

    Job OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Retail Associate - Customer Experience Specialist. This role is responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Salary Range: $18.00-$25.00 per hour, with...

  • Customer Experience Associate

    18 hours ago

    Edison, New Jersey, United States Knitwell Group Full time

    Empowering Women Through Exceptional Customer ServiceWe are seeking a dedicated and passionate Customer Specialist to join our team at Lane Bryant in Menlo Park, NJ. As a Customer Specialist, you will play a vital role in creating unforgettable shopping experiences for our customers. If you have a passion for fashion, enjoy working with people, and are...

  • Lead Athletic Training Specialist

    1 week ago

    Edison, New Jersey, United States JAG Physical Therapy Full time

    Unlock Your Potential as an Athletic Training LeaderWe are seeking a highly motivated and experienced Athletic Trainer to join our team at JAG Physical Therapy. As a key member of our staff, you will be responsible for providing comprehensive athletic training services to athletes in the Staten Island area.About UsJAG Physical Therapy is a leading provider...

  • Team Member

    3 weeks ago

    Edison, New Jersey, United States Melt Shop - Menlo Park Full time

    Seeking a dedicated Team Member - Customer Experience Specialist to join our Melt Shop team in Menlo Park. As a key member of our team, you will provide exceptional customer service and support our fast-paced restaurant environment.About the RoleThis role is ideal for someone who enjoys working with people, has excellent communication skills, and is able to...

  • Experience Platform Architect

    2 days ago

    Edison, New Jersey, United States Tata Consultancy Services Full time

    Job DescriptionWe are seeking an experienced Experience Platform Architect to join our team at Tata Consultancy Services. As a key member of our organization, you will be responsible for overseeing the implementation, configuration, and optimization of Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and Adobe Campaign (ACC).About the...

  • Pediatric ICU Nurse Specialist

    3 weeks ago

    Edison, New Jersey, United States Mitchell Martin Inc. Full time

    Job Title: Pediatric ICU Nurse SpecialistWe are seeking a highly skilled Pediatric ICU Nurse Specialist to join our team at Mitchell Martin Inc. in New Jersey.About the Job:This is a 13+ week contract position with a competitive estimated salary of $85,000 - $110,000 per year, depending on experience.Job Description:As a Pediatric ICU Nurse Specialist, you...

  • Customer Experience Specialist

    1 week ago

    Edison, New Jersey, United States Family Dollar Full time

    About UsFamily Dollar is a well-established retailer of general merchandise, dedicated to providing essential services to our customers. Our stores offer a wide range of products at affordable prices, including groceries, household essentials, and personal care items.Job DescriptionThis role involves delivering exceptional customer service, maintaining a...

  • Phlebotomy Specialist

    4 weeks ago

    Edison, New Jersey, United States Synectics Inc Full time

    The Synectics Inc. is seeking a skilled Phlebotomy Specialist to join our team in the Eastern Standard Time zone.Job DescriptionWe are looking for an experienced and compassionate Phlebotomist who can provide high-quality patient care while ensuring accurate and efficient specimen collection. As a Phlebotomy Specialist, you will play a vital role in the...

  • Logistics Delivery Specialist

    3 days ago

    Edison, New Jersey, United States JNK Logistics LLC Full time

    Job DescriptionWe are seeking a highly motivated Logistics Delivery Specialist to join our team at JNK Logistics LLC. As a Logistics Delivery Specialist, you will be responsible for delivering packages to customers in a safe and timely manner.About the RoleEarn an estimated salary of $40,000 - $60,000 per year, depending on experience and location.Deliver...

  • Clean Home Specialist

    3 weeks ago

    Edison, New Jersey, United States beBee Professionals Full time $25,000 - $35,000

    Job Title: Clean Home SpecialistWe are seeking a skilled Clean Home Specialist to join our team at beBee Professionals in Edison.About the Role:This is a full-time position responsible for maintaining the cleanliness and organization of residential or commercial spaces. As a key member of our team, you will ensure that our clients enjoy a pleasant and...

  • Plumbing Instructor

    1 day ago

    Edison, New Jersey, United States Management and Training Corporation Full time

    At Management and Training Corporation, we are seeking a skilled Plumbing Instructor to join our team at the Edison Job Corps Center in Edison, NJ. This is an excellent opportunity to teach youth the fundamentals of plumbing and drain work.About the JobThis position involves providing instruction and guidance to students in designated areas of plumbing and...

  • Critical Care Nurse Specialist

    3 weeks ago

    Edison, New Jersey, United States TotalMed Full time

    We are seeking a talented Critical Care Nurse Specialist for a travel assignment in Edison, New Jersey.About the OpportunityTotalMed is a leading healthcare staffing agency with a commitment to providing exceptional care and service to our patients. We are currently seeking a highly skilled Critical Care Nurse Specialist to join our team for a travel...

  • Youth Trades Trainer

    2 days ago

    Edison, New Jersey, United States Management and Training Corporation Full time

    Do you have a passion for teaching and mentoring young people? Are you interested in a career in trades education? We are seeking a qualified Youth Trades Trainer to join our team at the Edison Job Corps Center in Edison, NJ.About the PositionThis position involves teaching youth the fundamentals of plumbing and drain work, as well as developing and...

  • Children's Activity Specialist

    1 day ago

    Edison, New Jersey, United States Metuchen-Edison YMCA Full time

    Job Description">We are looking for a Children's Activity Specialist to join our team at Metuchen-Edison YMCA.This role is responsible for planning and leading children's activities, promoting physical activity, and providing a safe and supportive environment for all participants.The ideal candidate will have experience working with children, excellent...

  • Sports Medicine Specialist

    2 weeks ago

    Edison, New Jersey, United States JAG Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled Sports Medicine Specialist to provide athletic training services and administrative support for our outreach contracts in New Jersey. The successful candidate will be responsible for injury prevention, emergency care, and documentation while adhering to state licensure and professional standards.About UsJAG Physical...

  • Pediatric Care Specialist

    3 weeks ago

    Edison, New Jersey, United States Infojini Full time

    About the Role">We are seeking a highly skilled and compassionate Pediatric Care Specialist to join our team at Infojini. As a key member of our healthcare team, you will be responsible for delivering high-quality patient care in a fast-paced pediatric setting.Job Summary">The Pediatric Care Specialist is responsible for assessing patients' needs, developing...

  • Manager of Customer Experience

    1 week ago

    Edison, New Jersey, United States Renee Brown Full time

    Job Summary: We are seeking an experienced and results-driven Manager of Customer Experience to join our Meadow Lilly team in Edison, NJ. This key role involves leading our operations, fostering a positive work environment, and ensuring exceptional customer experiences.Main Responsibilities:Develop and implement customer-focused initiatives to improve...

  • Cardiac Care Specialist

    4 weeks ago

    Edison, New Jersey, United States Incredible Health Full time

    About the Role:Hospitals on Incredible Health are actively hiring for a Cardiac Care Specialist. The ideal candidate will have experience in arrhythmia management, chest tube insertion, external pacemaker use, post-cardiac surgery care, rehabilitation, or transesophageal echocardiogram. This is a unique opportunity to work in a dynamic environment with a...

  • Clinical Care Specialist

    2 weeks ago

    Edison, New Jersey, United States TotalMed Full time

    Job Title: Clinical Care Specialist - TelemetryAbout TotalMed: We are a leading healthcare staffing company dedicated to providing high-quality medical professionals to hospitals and healthcare facilities across the country. Our team of experts is committed to delivering exceptional service and support to our clients and candidates.Salary: $120,000 per year,...

  • HVAC Systems Specialist

    3 weeks ago

    Edison, New Jersey, United States Johnson Controls Full time

    Unlock Your Potential as an HVAC Systems SpecialistWe are seeking a highly skilled HVAC Systems Specialist to join our team at Johnson Controls. As a key member of our project management team, you will play a vital role in the planning, execution, and completion of HVAC control systems projects.Job Summary:The successful candidate will lead the design,...