Application Support Specialist

2 weeks ago


Mastic Beach, New York, United States MyCareersFuture Full time

About the Role

We are seeking a highly skilled Application Support Specialist to join our team at MyCareersFuture. As an Application Support Specialist, you will be responsible for ensuring the smooth operation of our Equity BackOffice systems.

Key Responsibilities

  • Perform daily health checks to ensure the system is running as scheduled.
  • Monitor jobs and recover failed jobs.
  • Understand application architecture and ensure IT disaster recovery plans are tested regularly.
  • Work with vendors to support day-to-day operations, investigate issues, and perform service recovery.
  • Conduct regular meetings with vendors to discuss fix implementation, end-to-end testing, and other related tasks.
  • Perform regular application reviews to ensure compliance.
  • Have a good understanding of interfaces for supported applications and provide impact analysis for upstream/downstream incidents or changes.
  • Monitor, manage, and improve application service efficiency.
  • Perform root cause analysis and identify areas for review and improvement.

Requirements

  • Minimum 5 years of experience in BackOffice Application Support for Equity markets.
  • Understanding of technology security standards, policies, and procedures.
  • Sound knowledge of financial markets products and order management flows.
  • Ability to work under pressure and deliver excellent results.
  • Preferably have application knowledge on NovaCAS, Margin, and Control-m.
  • Proven experience as a Technical Lead or similar role in margin migration projects.
  • Strong knowledge of security houses, margin systems, processes, and technologies.
  • Preferably have knowledge in supporting Windows, Unix, and Oracle systems.
  • Deep knowledge of Unix scripting, Control M Scheduler, Crystal Reports, PLSQL, and SQL language with common database platforms such as SQL Server and Oracle.
  • Knowledge and experience with DevOps practices and tools (JIRA, Bitbucket, Confluence, JUnit, and Jenkins, etc.) is a plus.


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