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Customer Service Representative

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Las Vegas, Nevada, United States Ulyanna Chung - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within our agency.
  • Valuable experience in the insurance industry.
Requirements
  • Excellent interpersonal and communication skills.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • Self-motivated and detail-oriented individual with a strong work ethic.
  • Ability to effectively relate to customers and provide exceptional service.
  • Bilingual - Spanish required.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We offer flexible work-from-home options and a dynamic work environment. If you are a motivated and customer-focused professional looking for a rewarding career with excellent income and growth potential, please complete our application. We will follow up with you on the next steps in the interview process.