Customer Service Director
4 weeks ago
McKenna Labs, a leading contract manufacturer of personal care products, is seeking a seasoned Customer Service Manager to lead the strategic direction and management of the Customer Service team. This role requires a deep understanding of customer expectations and a proven track record of driving team performance and customer satisfaction.
Key Responsibilities- Lead and manage the Customer Service team to deliver world-class customer service and support.
- Develop and implement strategies to improve customer satisfaction, retention, and loyalty.
- Collaborate with cross-functional teams to identify and resolve customer issues and concerns.
- Monitor and analyze key performance indicators (KPIs) to measure team performance and customer satisfaction.
- Build and maintain relationships with key customers and stakeholders.
- Stay up-to-date with industry trends and best practices in customer service and support.
- Proven experience in a customer service leadership role in a manufacturing organization.
- Excellent communication and interpersonal skills.
- Ability to lead and influence others without a direct reporting line.
- Strong analytical and problem-solving skills.
- Intermediate computer skills, including MS Office suite and SharePoint.
- Self-motivated and able to work independently with minimal supervision.
- A competitive salary range of $75,000 - $101,000 annually.
- A comprehensive benefits package, including medical, dental, vision insurance, 401k retirement plan, and flexible spending accounts.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
McKenna Labs is a full-service contract manufacturing company that specializes in hair, skin, and body care products. We've been in the personal care development and manufacturing industry since 1998.
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Customer Service Director
4 weeks ago
Fullerton, California, United States McKenna Labs Full timeJob OverviewMckenna Labs, a leading contract manufacturer of personal care products, is seeking a seasoned Customer Service Manager to lead the strategic direction and management of the Customer Service team. This role requires a strong leader who can mentor and develop account representatives, empower specialists to deliver exceptional customer service, and...
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Customer Service and Sales Director
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Associate
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
3 weeks ago
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Customer Service Representative
4 weeks ago
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Customer Service Ambassador
4 weeks ago
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Fullerton, California, United States Gold's Gym Full timeFront Desk Associate RoleAt Gold's Gym, we're looking for a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members. Your duties will include greeting and welcoming members, answering inquiries, and resolving complaints in a professional and...
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Customer Service Representative
3 weeks ago
Fullerton, California, United States Supreme Fitness Group Full timeJob DescriptionThe Membership Experience Specialist will be responsible for delivering exceptional customer service to Supreme Fitness Group members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide a superior level of...
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Customer Service Ambassador
4 weeks ago
Fullerton, California, United States Madero Cantina Full timeCustomer Service AmbassadorMadero Cantina is seeking a skilled Customer Service Ambassador to provide exceptional guest experiences. As a key member of our front-of-house team, you will be responsible for greeting guests, seating them, and ensuring a smooth dining experience.We are looking for a natural people person who can build rapport with guests and...
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Customer Service Representative
4 weeks ago
Fullerton, California, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for our guests.Key Responsibilities:Provide exceptional customer service by greeting...
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Customer Service Representative
4 weeks ago
Fullerton, California, United States Wingstop Restaurants Full timeKey Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting and interacting with guests, taking and delivering orders, and providing a positive and genuine experience.Key Skills:Excellent communication and interpersonal skills, ability to...
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Customer Service Representative
3 weeks ago
Fullerton, California, United States Connie Hwang Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional service to our clients, developing leads, and marketing our products and services.ResponsibilitiesProvide prompt, accurate, and friendly...