Hotel Guest Services Director
6 days ago
We are seeking a Hotel Guest Services Director to join our team at Double Star Maryland Heights Llc. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to lead a team of front desk staff.
Job ResponsibilitiesThe Hotel Guest Services Director will be responsible for overseeing the front desk operations, ensuring that all guests receive a warm and welcoming experience. This includes managing front desk staff, resolving guest complaints, and coordinating with other departments to ensure seamless guest experiences.
Key Performance Indicators- Guest satisfaction ratings
- Employee retention rates
- Room occupancy rates
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years of experience in hospitality management
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Salary: $60,000 - $80,000 per year
- Benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
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Hotel Front Office Manager
4 weeks ago
Somerville, Massachusetts, United States MSCCN Full timeThis role at a hotel owned and operated by an independent franchisee seeks a skilled Front Office Manager. Key responsibilities include managing the front office team, providing exceptional first impressions, and ensuring a smooth guest experience.About Our CompanyOur goal is to create memorable experiences for our guests by offering a warm welcome in every...
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Director of Hotel Operations
1 week ago
Somerville, Massachusetts, United States Holiday Inn Boston - Bunker Hill Area Full timeHotel Operations Manager Job DescriptionWe are looking for a highly skilled Hotel Operations Manager to join our team at Holiday Inn Boston - Bunker Hill Area. As a key leader, you will oversee the hotel's daily operations, ensuring exceptional guest satisfaction and profitability.Main Responsibilities:Oversee hotel departments, including front desk,...
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Hotel Financial Services Representative
2 weeks ago
Somerville, Massachusetts, United States Holiday Inn Boston Full timeWe are seeking an experienced Hotel Financial Services Representative to join our team at the Holiday Inn Boston - Bunker Hill Area. As a Night Auditor, you will play a vital role in maintaining the financial integrity of our hotel during the overnight shift.Key ResponsibilitiesProcess end-of-day activities, including posting charges to guest accounts and...
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Guest Services Driver
3 days ago
Somerville, Massachusetts, United States La Quinta Boston - Somerville Full timeJob DescriptionThis role involves providing top-notch customer service to guests by transporting them safely and efficiently between the airport and our hotel.Main ResponsibilitiesEnsure timely pick-ups and drop-offs at the airport.Handle guest baggage and other personal items with care.Communicate effectively with guests and respond to their needs...
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Residential Services Director
5 days ago
Somerville, Massachusetts, United States Forsyth Residence Inn by Marriott Full timeAbout the Role:Forsyth Residence Inn by Marriott is a leading hotel chain that prides itself on exceptional customer service and attention to detail. As an Executive Housekeeper, you will be responsible for directing the housekeeping program to ensure our guests receive a clean and welcoming environment.You will oversee the supervision of housekeeping staff,...
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Boston Hotel Operations Leader
4 days ago
Somerville, Massachusetts, United States Holiday Inn Boston - Bunker Hill Area Full timeHotel Operations Leadership PositionThe Holiday Inn Boston - Bunker Hill Area is looking for a seasoned Hotel Operations Leader to drive business success and deliver exceptional guest experiences.Key Responsibilities:Lead and direct all hotel departments, including front desk, housekeeping, food and beverage, sales, and maintenanceDevelop and implement...
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Hotel Infrastructure Manager
5 days ago
Somerville, Massachusetts, United States Volunteer Hospitality Llc Full timeJob SummaryWe are seeking an experienced Hotel Maintenance Manager to oversee the upkeep of our hotel's infrastructure and manage a team of maintenance personnel.Key Responsibilities:Infrastructure Oversight: Conduct regular inspections to ensure compliance with health and safety standards.Maintenance Planning: Develop and implement routine maintenance...
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Customer Service Liaison
2 weeks ago
Somerville, Massachusetts, United States Colwen Hotels Full timeJob SummaryAs a Front Desk Associate at Colwen Hotels, you will play a critical role in delivering exceptional guest experiences and ensuring seamless hotel operations. Key Responsibilities:Deliver outstanding customer service, addressing guest inquiries and resolving issues promptly and professionally.Manage front desk operations, ensuring efficient...
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Guest Services Coordinator
2 weeks ago
Somerville, Massachusetts, United States Squeeze Massage Full timeSqueeze Massage is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. As a Guest Services Coordinator, you will be responsible for delivering exceptional guest experiences, from the moment they arrive until the moment they leave.Key responsibilities include checking in guests warmly, providing expert guidance on our...
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Hotel Maintenance Professional
4 weeks ago
Somerville, Massachusetts, United States La Quinta Boston - Somerville Full timeWe are seeking a skilled Hotel Maintenance Professional to join our team at La Quinta Boston - Somerville. As an Engineer, you will play a critical role in ensuring the smooth operation of our hotel's facilities and equipment.Job SummaryThe successful candidate will be responsible for performing maintenance and repairs on various systems, including plumbing,...
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Somerville, Massachusetts, United States Bay Cove Human Services, Inc. Full timeAbout UsBay Cove Human Services, Inc. is dedicated to providing high-quality services to individuals in need. As a leader in the field of addiction and behavioral health, we strive to create a safe and supportive environment for our clients.Job ResponsibilitiesResponsible for overseeing the staffing schedule and ensuring that the programs are staffed to meet...
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Clinical Director of Mental Health Services
4 weeks ago
Somerville, Massachusetts, United States Cambridge Health Alliance Full timeOverviewCambridge Health Alliance, a safety net public system with a strong state partnership, is seeking an accomplished Clinical Director of Mental Health Services to lead its Division of Psychology. This esteemed role presents a unique opportunity for a visionary leader to contribute to the departments plan to address healthcare disparities and mental...
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Director of Behavioral Health
7 days ago
Somerville, Massachusetts, United States Bay Cove Human Services, Inc. Full timeAbout the RoleThis is an exciting opportunity for a seasoned professional to lead our addiction services team. As the Addiction Services Director, you will be responsible for overseeing staffing schedules, recruiting and training employees, and ensuring compliance with federal, state, and local regulations.
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Financial Transaction Manager
4 weeks ago
Somerville, Massachusetts, United States Holiday Inn Boston - Bunker Hill Area Full timeAbout the RoleThe Financial Transaction Manager is responsible for ensuring the accuracy and integrity of financial records, performing routine audits and reconciliations, and providing exceptional customer service during the overnight shift.ResponsibilitiesConduct thorough night audits to identify discrepancies and irregularities in daily financial...
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Director of Technical Services
4 days ago
Somerville, Massachusetts, United States FirstLight Full timeAbout the RoleWe are seeking a Director of Technical Services to lead our Cloud Support team at FirstLight. This is a critical role that requires a strategic thinker with a passion for delivering high-quality technical services. As a member of our Operations team, you will be responsible for developing and executing plans to improve team performance and...
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Operations Manager
4 days ago
Somerville, Massachusetts, United States Holiday Inn Boston - Bunker Hill Area Full timeJob OverviewThe Holiday Inn Boston - Bunker Hill Area seeks an experienced Operations Manager to oversee and optimize hotel operations, ensuring exceptional guest satisfaction and profitability.Key Responsibilities:Lead and supervise front desk, housekeeping, food and beverage, sales, and maintenance departmentsDevelop and implement operational strategies to...
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Overnight Accounting Specialist
2 weeks ago
Somerville, Massachusetts, United States Holiday Inn Boston Full timeAbout the RoleThe Overnight Accounting Specialist is responsible for ensuring the accuracy and integrity of all financial transactions at the hotel. This involves performing nightly reconciliations, managing financial records, and providing exceptional customer service during the overnight shift.Key Responsibilities:Reconcile daily financial transactions and...
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Financial Transaction Coordinator
2 weeks ago
Somerville, Massachusetts, United States Holiday Inn Boston Full timeJob DescriptionThe Financial Transaction Coordinator is responsible for maintaining the financial records of the hotel, performing nightly reconciliations, and ensuring the accuracy of all financial transactions. This role requires strong attention to detail and excellent organizational skills to manage multiple tasks simultaneously.Responsibilities:Perform...
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Housekeeping Operations Manager
4 days ago
Somerville, Massachusetts, United States Forsyth Residence Inn by Marriott Full timeJob Summary:We are seeking a highly skilled and experienced Housekeeping Supervisor to lead our housekeeping team at Lake Forest TownePlace Suites by Marriott. As a key member of our hotel staff, you will be responsible for ensuring that our guest rooms and common areas are clean, comfortable, and well-maintained.Responsibilities:Supervise and direct...
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Financial Operations Coordinator
2 weeks ago
Somerville, Massachusetts, United States Holiday Inn Boston Full timeThe Holiday Inn Boston - Bunker Hill Area seeks a skilled Financial Operations Coordinator to maintain the accuracy and integrity of its financial records during the overnight shift. This role requires exceptional attention to detail, strong organizational skills, and proficiency in using hotel property management systems and accounting software.About the...