Operations Manager
4 days ago
The Holiday Inn Boston - Bunker Hill Area seeks an experienced Operations Manager to oversee and optimize hotel operations, ensuring exceptional guest satisfaction and profitability.
Key Responsibilities:
- Lead and supervise front desk, housekeeping, food and beverage, sales, and maintenance departments
- Develop and implement operational strategies to achieve business goals
- Set and monitor performance metrics, goals, and targets for each department
- Maintain compliance with safety, health, and industry regulations
- Manage expenses within budget guidelines
- Provide training, coaching, and development opportunities to enhance employee performance and engagement
Requirements:
- Previous experience in hotel operations or a similar role
- Proven leadership and problem-solving skills
- Strong knowledge of hotel management systems and technology
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet tight deadlines
- Bachelor's degree in Hospitality Management or a related field (preferred)
Compensation Package:
- Competitive salary ranging from $75,000 to $80,000 per year
- Healthcare benefits including medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and vacation
- Opportunities for career growth and development
About Us:
Holiday Inn Boston - Bunker Hill Area is a reputable hotel known for providing exceptional guest experiences. Located in Somerville, Massachusetts, we offer comfortable accommodations, top-notch amenities, and versatile event spaces. Our dedicated team is committed to delivering personalized service and creating memorable stays for our guests.
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