Operations Manager

4 days ago


Somerville, Massachusetts, United States Holiday Inn Boston - Bunker Hill Area Full time
Job Overview

The Holiday Inn Boston - Bunker Hill Area seeks an experienced Operations Manager to oversee and optimize hotel operations, ensuring exceptional guest satisfaction and profitability.

Key Responsibilities:

  • Lead and supervise front desk, housekeeping, food and beverage, sales, and maintenance departments
  • Develop and implement operational strategies to achieve business goals
  • Set and monitor performance metrics, goals, and targets for each department
  • Maintain compliance with safety, health, and industry regulations
  • Manage expenses within budget guidelines
  • Provide training, coaching, and development opportunities to enhance employee performance and engagement

Requirements:

  • Previous experience in hotel operations or a similar role
  • Proven leadership and problem-solving skills
  • Strong knowledge of hotel management systems and technology
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet tight deadlines
  • Bachelor's degree in Hospitality Management or a related field (preferred)

Compensation Package:

  • Competitive salary ranging from $75,000 to $80,000 per year
  • Healthcare benefits including medical, dental, and vision coverage
  • 401(k) retirement plan
  • Paid time off and vacation
  • Opportunities for career growth and development

About Us:

Holiday Inn Boston - Bunker Hill Area is a reputable hotel known for providing exceptional guest experiences. Located in Somerville, Massachusetts, we offer comfortable accommodations, top-notch amenities, and versatile event spaces. Our dedicated team is committed to delivering personalized service and creating memorable stays for our guests.



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