Identity Theft Analyst

7 days ago

Mountain View, California, United States ID Full time
About the Role

We are seeking a highly skilled Fraud Investigations Analyst to join our team at ID. As a key member of our security team, you will be responsible for examining, identifying, and mitigating potential fraud cases within our member network.

Key Responsibilities
  • Identify and Analyze Fraudulent Activity: Observe user behavior and analyze signals to identify First, Second, and Third Party fraudulent activity such as account takeover, social engineering, compromised/ fraudulent documentation, and family member account involvement.
  • Combat eCommerce and Payment Fraud: Provide expertise and insight into combating eCommerce and payment fraud.
  • Research and Identify Fraudulent User Activity: Research and identify fraudulent user activity and suspend/cancel accounts from further activity.
  • Monitor User Logs: Monitor user logs to identify unauthorized transactions, fraudulent accounts, and emerging fraud vectors.
  • Improve Fraud Analysis Models: Maintain fraud analysis models to improve the efficiency and effectiveness of our products.
  • Recommend Anti-Fraud Processes: Identify system/product improvements and recommend anti-fraud processes to prevent fraudulent activities.
  • Collaborate with Member Support: Work closely with the Member Support team to research and take action on user accounts.
  • Cross-Functional Collaboration: Work cross-functionally across the Product, Engineering, and Member Support to influence and inform security and product decisions.
Requirements
  • 5+ Years of Experience: 5+ years of experience in fraud analysis/investigation, threat intelligence, cybersecurity, or data science.
  • Extensive Knowledge of Fraud Techniques: Extensive knowledge and experience of various fraud techniques, tactics, and procedures in a marketplace, eCommerce, or retail environment.
  • Fraud Detection Software: Proficiency with fraud detection software and analysis tools.
  • Strong Analytical Skills: Strong analytical/problem-solving skills, including node analysis.
  • Risk Analysis and Management: Prior experience with risk analysis, and risk management.
  • Excellent Communication Skills: Excellent verbal and written communication skills; you have the ability to deliver technical data in a digestible format to stakeholders of all technical literacy levels.
  • Ability to Work Independently: Ability to work independently and autonomously, as well as part of a team.
  • Machine Learning Models: Understanding of machine learning models and their application in fraud detection.
  • Bachelor's Degree: Bachelor's degree in data science, criminal justice, or a technology/quantitative discipline.
Preferred Qualifications
  • Certified Fraud Examiner: Certifications such as Certified Fraud Examiner (CFE) or equivalent.
  • SQL-Based Data Analysis: SQL-based data analysis.
About ID

ID is a high-growth enterprise software company that simplifies how people prove and share their identity online. We empower people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the button.

Our digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

We are passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

We have received numerous awards including Deloitte's 2023 Technology Fast 500, Washington Business Journal's Fastest Growing Companies, Entrepreneur Magazine's 100 Brilliant Companies and Wall Street Journal's Startup of the Year finalist.

We offer comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

We maintain a work environment free from discrimination, where employees are treated with dignity and respect. All ID employees share in the responsibility for fulfilling our commitment to equal employment opportunity.

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