Customer Service Representative

4 weeks ago


New York, New York, United States Greg Locascio - State Farm Agent Full time

Customer Care Role

We are seeking a dedicated Customer Care Representative to join our team at the Greg LoCascio State Farm Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.

Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is driven to succeed.

Responsibilities:

  • Establish and maintain strong customer relationships
  • Provide prompt, accurate, and friendly customer service
  • Use a customer-focused approach to educate customers about insurance options
  • Communicate effectively with customers and other team members

Qualifications:

  • Dedicated to customer service
  • Excellent communication skills
  • Proactive problem-solving skills

Benefits:

  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement
  • Paid time off (vacation and personal/sick days)
  • 401K with a match

Compensation:

$45,000.00 - $55,000.00 per year

We are located in New York, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.



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