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Customer Service Representative

2 months ago

Tampa, Florida, United States Hciequity Full time

**Job Summary**

Hciequity is seeking a highly skilled and reliable Customer Service Assistant to join our team in Tampa, Florida. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

• Answer incoming calls and respond to customer inquiries in a professional and courteous manner

• Update dispatch sheets and logs with accurate and timely information

• Assist with data entry and documentation to ensure seamless operations

• Collaborate with other departments to achieve team goals and objectives

• Maintain a high level of customer satisfaction through effective communication and problem-solving skills

**Requirements**

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities

• Strong computer skills, including data entry and documentation

• Ability to maintain confidentiality and handle sensitive information

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance