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Tire Center Associate

2 months ago


Saint Charles, Missouri, United States Sam's Club Full time
About the Role

This is a dynamic and challenging role that requires a strong team player with excellent communication and problem-solving skills. As a Tire Center Associate, you will be responsible for providing exceptional customer service, ensuring efficient and safe service delivery, and collaborating with colleagues to achieve sales and service goals.

Key Responsibilities
  • Be a Team Player: Collaborate with team members to fulfill sales and service requests, educate colleagues on tools, tasks, and resources, and mentor new technicians.
  • Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Be a Technologist: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Be an Owner: Communicate equipment, tools, and supplies needs to the TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit, safety, and compliance standards.
  • Be a Talent Ambassador: Model high-quality service and products, develop, influence, and inspire others to work in a respectful, supportive, and team-oriented style.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Benefits

As a Tire Center Associate at Sam's Club, you will enjoy a range of benefits, including:

  • Competitive pay and performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements
  • Valid state-issued driver's license
  • Must be 18 years of age or older