Tire Service Advisor

4 weeks ago


Saint James, Missouri, United States Dealer Tire Full time
About Dealer Tire

We're a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Our company is laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business.

What We Offer
  • A competitive & comprehensive benefit package including paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).
  • A dedicated crew of passionate and innovative Tire Service Advisors throughout the United States.
  • A thriving company with opportunities for growth and advancement.
Responsibilities
  • Selling tires to customers on the service drive to exceed assigned sales goals.
  • Inspecting customers' cars on the service drive.
  • Diagnosing tire-related problems, recommending service, and quoting prices.
  • Assuring necessary repairs are completed as ordered and priced as quoted.
  • Maintaining strong, effective relationships with customers and dealer personnel.
  • Overseeing customer satisfaction and solving problems that arise.
  • Completing monthly market analyses.
  • Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.).
  • Assisting dealership technicians to ensure service levels are maintained.
Qualifications
  • 2+ years of tire service experience, preferably in a retail tire and service environment.
  • Excellent verbal communication skills with strong customer service orientation.
  • May be required to operate a motor vehicle.
  • Meet the requirements of Dealer Tire's Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
  • Proficient computer skills to include experience with MS Office and online order management applications.
Physical Job Requirements

This position requires applicants to be able to be on their feet 7-8 hours a day. Must be able to keep up with service drive traffic and inspect vehicles a day. Applicants also must be able to lift up to 75 pounds unassisted.

Drug Policy

Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. Random drug testing for all Dealer Tire Store associates also is required.


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