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Customer Service Representative

2 months ago

Knoxville, Tennessee, United States Chick-fil-A Full time
Job Summary

At Chick-fil-A, we're looking for a talented and enthusiastic Front of House Team Member to join our team. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.

Key Responsibilities
  • Customer Service: Greet and serve customers in a friendly and efficient manner, ensuring their needs are met and exceeded.
  • Teamwork: Collaborate with other team members to ensure seamless service and a positive dining experience for all guests.
  • Communication: Effectively communicate with guests and team members to ensure accurate orders and resolve any issues that may arise.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Quality and Safety: Maintain high standards of quality and safety in all aspects of your work, including food preparation and presentation.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Teamwork and Collaboration: Ability to work effectively in a team environment, supporting colleagues and contributing to a positive and productive team culture.
  • Adaptability and Flexibility: Ability to adapt to changing situations and priorities, with a flexible and positive attitude.
  • Quality and Safety: Commitment to maintaining high standards of quality and safety in all aspects of your work.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to benefits, including health insurance, paid time off, and retirement savings.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.