Facilities Operations Specialist

3 weeks ago


Miami, Florida, United States JLL Full time

Job Summary:

The Facilities Coordinator will provide support to the Site Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services, and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Key Responsibilities:

  • Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
  • Conduct daily walkthroughs to ensure clean and organized office.
  • Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
  • Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
  • Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion.
  • Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
  • Assist in the procurement of vendors and services as required.
  • Coordinate the delivery of site amenities, which may include fitness, food services, massage, transportation, support moves as required, and act as the site key point of contact.
  • Other duties may include office supplies and equipment maintenance, landlord relations, and management of building access passes, safety and security support.
  • Update and maintain accurate records and official documentation for the site/s, including web pages, where any other activities to support JLL and/or operations, including, but not limited to, moves/reconfigurations, events, reception, and building operations.
  • Maintain and propose emergency response plans, including evacuation, implementation of after-hours emergency response, and environmental health and safety.

Requirements:

  • Prior experience in facilities, property management, hospitality, or related field preferred.
  • Knowledgeable of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous.
  • Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
  • Proficiency in a range of information technology tools and platforms.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to work independently with little supervision and effectively deal with stressful situations.
  • Self-motivated; confident, energetic, and flexible.

What We Offer:

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.



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