Technical Service Representative
4 weeks ago
This role is responsible for managing warranty claims, ensuring compliance with company policies and procedures, and providing excellent customer service. The ideal candidate will have a strong understanding of the tire industry and be able to analyze and resolve complex warranty claims.
Key Responsibilities:
- Process customer warranty claims and provide daily performance reports.
- Manage warranty claims, including inspection, analysis, collections, and quality reporting.
- Ensure customer compliance with company warranty policy and procedures.
- Analyze and validate warranty claims, identifying trends and areas for improvement.
- Provide technical assistance to customers and educate them on company warranty policy and procedures.
- Report product-related and quality concerns to the immediate supervisor.
- Handle warranty processing escalations and visit customers with high volumes of warranty claims.
- Participate in the drafting of updates to current and new policies and procedures.
Requirements:
- Associate degree in a technical or engineering discipline or equivalent experience.
- At least 3-5 years of warranty/quality and compliance experience in the tire/automotive industry.
- Strong problem-solving skills, excellent oral and written communication skills, and ability to interpret technical aspects of product manuals.
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Customer Service Representative
4 weeks ago
Fort Mill, South Carolina, United States Domino's Pizza LLC Full timeKey Responsibilities:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and organized,...
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Customer Service Representative
1 month ago
Fort Mill, South Carolina, United States Diondra Creswell - State Farm Agent Full timeJob OpportunityAre you looking for a challenging role that allows you to build relationships and promote products? As a member of our agency team, you will have the opportunity to work with the agent to establish and meet marketing goals, develop leads, and identify customer needs.ResponsibilitiesWork with the agent to establish and meet marketing...
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Veterinary Clinic Client Service Representative
4 weeks ago
Fort Mill, South Carolina, United States Baxter Veterinary Clinic Full timeJob Title: Veterinary Clinic Client Service RepresentativeAt Baxter Veterinary Clinic, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, handling client inquiries, and ensuring a positive...
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Account Representative
1 month ago
Fort Mill, South Carolina, United States Ross Lisee - State Farm Agent Full timeAccount RepresentativeAs an Account Representative for Ross Lisee - State Farm Agent, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You will improve the lives...
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Insurance Staff Position
1 month ago
Fort Mill, South Carolina, United States Diondra Creswell - State Farm Agent Full timeJob DescriptionAs a State Farm team member for Diondra Creswell - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Responsibilities:Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability,...
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Salesforce Technical Lead
4 weeks ago
Fort Mill, South Carolina, United States Syntricate Technologies Full timeSalesforce Expertise: In-depth knowledge and hands-on experience with the Salesforce platform, including Sales Cloud, Service Cloud, and Lightning components. Proficiency in Salesforce configuration, customization, and development.Technical Leadership: Proven experience leading technical teams in Salesforce development projects. Ability to provide guidance,...
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Membership Service Representative
1 month ago
Fort Mill, South Carolina, United States YMCA of Upper Palmetto Full timeJob Summary:The Member Service Associate is responsible for providing exceptional customer service to members and the public by answering questions, resolving issues, and promoting YMCA programs and services. The ideal candidate will possess strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Key...
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Customer Service Representative
4 weeks ago
Fort Mill, South Carolina, United States Harris Teeter Full timeHarris Teeter Job OpportunityWe are seeking a skilled Bagger and Cashier to join our team. Key responsibilities include:Providing excellent customer service by satisfying customer needs and exceeding expectations.Following correct bagging procedures and providing carryout and parcel pickup service.Loading merchandise into customer vehicles and returning...
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Customer Service Representative
1 month ago
Fort Mill, South Carolina, United States Chick-fil-A at Baxter Village Full timeh3JobDescription/h3AtChick-fil-AatBaxterVillage,we'relookingforadedicatedandenthusiasticindividualtojoinourteamasaFrontofHouseTeamMember.Asakeymemberofourteam,youwillberesponsibleforprovidingexceptionalcustomerservice,ensuringapositivediningexperienceforourguests,andmaintainingacleanandwelcomingenvironment.brbrKeyResponsibilities:brbr*Providequick,friendly,a...
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Customer Service Liaison
1 month ago
Fort Mill, South Carolina, United States Laminex Inc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesGroup Healthcare401(k) MatchingKey Responsibilities:We are seeking a skilled Customer Service Liaison to communicate with customers, identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure a great customer...
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Customer Service Representative
2 days ago
Fort Mill, South Carolina, United States Harris Teeter Full timeAbout Harris TeeterHarris Teeter is a popular grocery store chain known for its high-quality products and excellent customer service.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Bagger. As a Bagger, you will play a vital role in ensuring that customers have an exceptional shopping experience by...
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HVAC Regional Service Manager
4 weeks ago
Fort Mill, South Carolina, United States Nex-Tech Full timeRegional Service Manager OpportunityNex-Tech is seeking a highly skilled Regional Service Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our service technicians and administrative staff.Key Responsibilities:Recruit, develop, and manage a team of administrative staffDeliver...
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Fort Mill, South Carolina, United States Domtar Full timeJob SummaryThe Paper Excellence Group is a leading manufacturer of pulp, paper, packaging, tissue, and wood products with a diverse workforce of over 21,300 employees across 60 locations in the Americas.As a Customer Relations and Sustainability Specialist, you will play a key role in fostering strong relationships with customers and promoting sustainable...
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HVAC Regional Service Manager
4 weeks ago
Fort Mill, South Carolina, United States Nex-Tech Full timeOverviewNex-Tech is seeking a highly skilled Regional Service Manager to join our team. As a key member of our operations team, you will be responsible for managing technicians and administrative staff. This role requires strong leadership and communication skills, as well as the ability to drive results and improve customer...
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Desktop Support Specialist
3 weeks ago
Fort Mill, South Carolina, United States SISL Global Full timeJob Summary:As a Desktop Support Specialist at SISL Global, you will be responsible for providing expert technical support for IT equipment and software in a fast-paced corporate environment.Key Responsibilities:Diagnose and resolve hardware and software issues for desktops, laptops, and mobile devices.Coordinate with OEM vendors for hardware and software...
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Customer Service Leader
4 weeks ago
Fort Mill, South Carolina, United States Food Lion Full timeJob SummaryAs a Customer Service Leader - Office Assistant at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will work closely with the Customer Service Manager and the Assistant Customer Service Manager to maintain standards...
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Account Representative
1 month ago
Fort Mill, South Carolina, United States Diondra Creswell - State Farm Agent Full timeJob OverviewState Farm Insurance Agent Diondra Creswell is seeking a highly motivated and customer-focused professional to join their team in Tega Cay, SC.Key ResponsibilitiesBuild and maintain strong relationships with customers to promote State Farm products, including auto, home, and life insurance.Provide exceptional customer service, responding to...
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Salesforce Financial Services Cloud Developer
4 weeks ago
Fort Mill, South Carolina, United States ERPMARK INC Full timeJob Title: Salesforce Financial Services Cloud DeveloperAbout the Role:We are seeking a highly skilled Salesforce Financial Services Cloud Developer to join our team at ERPMARK INC. As a Salesforce Financial Services Cloud Developer, you will be responsible for developing, implementing, and providing application support and system enhancements for scalable...
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Membership Sales Representative
4 weeks ago
Fort Mill, South Carolina, United States Hand & Stone Massage and Facial Spa - Fort Mill Full timeJob OverviewHand & Stone Massage and Facial Spa in Fort Mill is seeking a skilled Membership Sales Associate to join our team. As a Membership Sales Associate, you will be responsible for selling monthly memberships, managing the front desk, recommending and selling spa services, providing excellent customer service, and maintaining a positive attitude.Key...
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Front Desk Representative
4 weeks ago
Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full timeJob Title: Front Desk AgentAt Comfort Inn At The Park Mill, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Key Responsibilities:Guest Check-In/Check-Out: Ensure a smooth and efficient check-in/check-out process for our guests, utilizing both manual and computerized methods.Telephone and In-Person Inquiries: Respond to...