Hotel Operations Manager
1 week ago
As a Front Desk Supervisor with Excel Hotel Group, you will play a critical role in ensuring the efficient and effective operation of the Front Desk department. You will guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training, motivation, and performance management.
Key Responsibilities- Welcome guests in a friendly, prompt, and professional manner.
- Schedule, coordinate, direct, and delegate work to Front Desk department associates.
- Manage the performance of Front Desk agents, coaching and counseling as deemed necessary, and conduct annual performance reviews.
- Train new employees on compliance with company, hotel, and brand standards.
- Maintain good working relationships and communications with all departments.
- Verify accurate room status information is maintained and properly communicated according to established procedures.
- Resolve guest complaints quickly, efficiently, and courteously.
- Update, maintain, monitor, and prepare group information and requirements, including relaying the appropriate information to relevant departments.
- 1-2 years of customer service experience.
- Ability to stand for 8 hours.
- Basic knowledge of computers and software, including the ability to use email, word processing, spreadsheet software, and hotel management systems.
- Excellent benefits, including medical, dental, life, PTO, and 401k with company match for full-time associates.
- Travel discount program.
- Opportunity to grow and promote from within.
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Hotel Night Auditor
1 week ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Night Auditor at Excel Hotel Group, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift. This includes checking guests in and out, processing payments, and providing exceptional customer service.ResponsibilitiesWelcome guests in a friendly and professional manner, registering them and...
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General Manager
4 days ago
Valencia, California, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a seasoned General Manager to lead our team at the Embassy Suites by Hilton Valencia. The ideal candidate has Hilton experience and a strong vision for their hotel.The General Manager is responsible for all aspects of operations, providing support, supervision, and guidance to their management team and front-line associates. They...
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Front Desk Operations Manager
3 weeks ago
Valencia, California, United States Excel Hotel Group Full time{"Job Title": "Front Desk Supervisor", "Job Summary": "At Excel Hotel Group, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our hotel staff, you will be responsible for ensuring the efficient and effective operation of the Front Desk department. Your primary goal will be to provide exceptional guest service, while...
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Hotel Guest Services Representative
1 week ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional guest service and ensuring a seamless stay experience for hotel guests. Key responsibilities include checking guests in and out, processing payments, and responding to guest inquiries in a prompt and courteous manner.Responsibilities Welcomes guests in a friendly and professional...
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Hotel Front Desk Representative
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel, ensuring a seamless and efficient experience. This includes checking guests in and out, processing payments, and providing information on hotel services and room locations.Key ResponsibilitiesWelcome guests in a friendly and...
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Front Desk Operations Manager
4 days ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Front Desk Supervisor at Excel Hotel Group, you will play a key role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training, motivation,...
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Breakfast Attendant
3 weeks ago
Valencia, California, United States Excel Hotel Group Full time{"Job Title": "Breakfast Attendant", "Job Summary": "Excel Hotel Group is seeking a skilled Breakfast Attendant to join our team. As a Breakfast Attendant, you will be responsible for ensuring a high level of quality and consistency in our food and beverage buffet areas. You will adhere to all health, sanitation, and cleanliness standards that meet state and...
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Hotel Guest Services Representative
2 weeks ago
Valencia, California, United States Residence Inn Valencia Full timeJob SummaryThe Hotel Guest Services Representative is responsible for providing exceptional customer service to guests and visitors of the hotel. This includes checking guests in and out, processing payments, and answering phone calls in a prompt and courteous manner.Key ResponsibilitiesWelcome guests in a friendly and professional mannerRegister guests,...
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Housekeeping Assistant
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Housekeeper is responsible for maintaining the cleanliness and organization of various public areas within the hotel, delivering amenities and requested items to guests, and facilitating the cleaning of guest rooms and other laundry and housekeeping projects.Key ResponsibilitiesProvide exceptional customer service by approaching all encounters...
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Breakfast Attendant
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Breakfast Attendant with Excel Hotel Group, you will play a vital role in ensuring the highest level of quality and consistency in our food and beverage buffet areas. You will adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel...
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Front Desk Operations Manager
1 week ago
Valencia, California, United States Residence Inn Valencia Full timeJob DescriptionAs a key member of the Residence Inn Valencia team, the Front Desk Supervisor plays a vital role in ensuring the smooth operation of the Front Desk department. This includes guiding and directing line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training, motivation, and...
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Front Desk Operations Manager
4 days ago
Valencia, California, United States Residence Inn Valencia Full timeJob SummaryAs a Front Desk Supervisor at Residence Inn Valencia, you will play a crucial role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training,...
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Maintenance Operations Manager
1 week ago
Valencia, California, United States Dimension Hospitality Full timeJob Summary: We are seeking a skilled Maintenance Supervisor to join our team at Dimension Hospitality. The successful candidate will be responsible for overseeing the maintenance of our hotel, pool, and surrounding areas, ensuring that all facilities are well-maintained and in good working order.Key Responsibilities: Maintain hotel, pool, and surrounding...
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Field Operations Manager
2 weeks ago
Valencia, California, United States Corner Bakery Full timeJob Title: Field Operations ManagerWe are seeking a highly skilled and experienced Field Operations Manager to join our team at Corner Bakery Cafe. As a key member of our management team, you will be responsible for overseeing the daily operations of our cafe, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage and...
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Road Operations Manager
3 weeks ago
Valencia, California, United States MV Transportation Full timeJob Summary:MV Transportation is seeking a highly skilled Road Operations Manager to oversee street operations and ensure seamless service delivery. As a key member of our team, you will be responsible for monitoring and managing daily operations, ensuring compliance with client and safety department requirements.Key Responsibilities:Conduct Site Checks and...
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Guest Services Manager
2 weeks ago
Valencia, California, United States Dimension Hospitality Full timeJob Title: Guest Service SupervisorAt Dimension Hospitality, we are seeking a highly skilled and experienced Guest Service Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Job Summary:The Guest Service Supervisor will be...
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Warehouse Operations Manager
2 weeks ago
Valencia, California, United States GLS US GROUP Full timeJob SummaryThe Dock Supervisor is responsible for overseeing the daily operations of the terminal, ensuring efficient and safe handling of shipments. This role requires strong leadership and communication skills, as well as the ability to manage multiple tasks and priorities.Key ResponsibilitiesSupervise dockworkers, drivers, and office employees to ensure...
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Restaurant Operations Manager
1 month ago
Valencia, California, United States MOOYAH Full timeAbout MOOYAHMOOYAH is a unique restaurant concept that combines high-quality food with a fun and playful atmosphere. We're looking for a talented individual to join our team as an Assistant Manager, responsible for ensuring the restaurant operates at the highest level of standards and compliance with state and federal regulations.ResponsibilitiesEnsure the...
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Logistics Operations Manager
4 days ago
Valencia, California, United States GLS US GROUP Full timeAbout GLS US Freight, Inc.General Logistics Systems (GLS) US Freight, Inc. is a leading provider of time-critical package and freight shipping solutions. With over 30 years of experience in Europe and a strong presence in the US market, we offer a unique combination of express parcel, less-than-truckload (LTL), dedicated, and freight brokerage services.Job...
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Refrigeration Operations Manager
1 week ago
Valencia, California, United States Vallarta Supermarkets Full timeJob Summary:As a Refrigeration Operations Manager at Vallarta Supermarkets, you will be responsible for overseeing the maintenance and operation of our refrigeration and HVAC systems. This is a critical role that requires strong technical knowledge and leadership skills.Key Responsibilities:Manage a team of technicians to ensure the efficient operation of...