Hotel Guest Services Representative
2 weeks ago
The Hotel Guest Services Representative is responsible for providing exceptional customer service to guests and visitors of the hotel. This includes checking guests in and out, processing payments, and answering phone calls in a prompt and courteous manner.
Key Responsibilities- Welcome guests in a friendly and professional manner
- Register guests, issue room keys, and provide information on hotel services and room location
- Process all cash and credit card transactions accurately and efficiently
- Issue, control, and release guest safe-deposit boxes
- Communicate any outstanding guest requests or issues to management
- Respond to guest complaints and make service recovery gestures
- 1-2 years of customer service experience
- Ability to stand for 8 hours
- Basic knowledge of computers and software, including email, word processing, and hotel management systems
- Excellent benefits package, including medical, dental, life insurance, and 401k with company match
- Travel discount program
- Opportunity to grow and advance within the company
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Hotel Guest Services Representative
1 week ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional guest service and ensuring a seamless stay experience for hotel guests. Key responsibilities include checking guests in and out, processing payments, and responding to guest inquiries in a prompt and courteous manner.Responsibilities Welcomes guests in a friendly and professional...
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Hotel Front Desk Representative
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel, ensuring a seamless and efficient experience. This includes checking guests in and out, processing payments, and providing information on hotel services and room locations.Key ResponsibilitiesWelcome guests in a friendly and...
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Guest Services Manager
2 weeks ago
Valencia, California, United States Dimension Hospitality Full timeJob Title: Guest Service SupervisorAt Dimension Hospitality, we are seeking a highly skilled and experienced Guest Service Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Job Summary:The Guest Service Supervisor will be...
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Hotel Night Auditor
1 week ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Night Auditor at Excel Hotel Group, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift. This includes checking guests in and out, processing payments, and providing exceptional customer service.ResponsibilitiesWelcome guests in a friendly and professional manner, registering them and...
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Guest Services Supervisor
2 weeks ago
Valencia, California, United States Dimension Hospitality Full timeJob Title: Guest Service SupervisorJob Summary:We are seeking a highly skilled Guest Service Supervisor to join our team at Dimension Hospitality. As a key member of our front office team, you will be responsible for ensuring a seamless and personalized experience for our guests.Key Responsibilities:Guest Check-in/Check-out: Greet and register guests, assign...
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Hotel Operations Manager
1 week ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Front Desk Supervisor with Excel Hotel Group, you will play a critical role in ensuring the efficient and effective operation of the Front Desk department. You will guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training, motivation, and performance...
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Front Office Supervisor
3 days ago
Valencia, California, United States Dimension Hospitality Full timeJob OverviewDimension Hospitality is seeking a highly skilled and professional Front Office Supervisor to join our team. As a key member of our Front Office department, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our valued guests.Job SummaryThe Front Office Supervisor will...
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General Manager
4 days ago
Valencia, California, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a seasoned General Manager to lead our team at the Embassy Suites by Hilton Valencia. The ideal candidate has Hilton experience and a strong vision for their hotel.The General Manager is responsible for all aspects of operations, providing support, supervision, and guidance to their management team and front-line associates. They...
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Housekeeping Assistant
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryThe Housekeeper is responsible for maintaining the cleanliness and organization of various public areas within the hotel, delivering amenities and requested items to guests, and facilitating the cleaning of guest rooms and other laundry and housekeeping projects.Key ResponsibilitiesProvide exceptional customer service by approaching all encounters...
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Front Desk Operations Manager
3 weeks ago
Valencia, California, United States Excel Hotel Group Full time{"Job Title": "Front Desk Supervisor", "Job Summary": "At Excel Hotel Group, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our hotel staff, you will be responsible for ensuring the efficient and effective operation of the Front Desk department. Your primary goal will be to provide exceptional guest service, while...
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Breakfast Attendant
2 weeks ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Breakfast Attendant with Excel Hotel Group, you will play a vital role in ensuring the highest level of quality and consistency in our food and beverage buffet areas. You will adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel...
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Breakfast Attendant
3 weeks ago
Valencia, California, United States Excel Hotel Group Full time{"Job Title": "Breakfast Attendant", "Job Summary": "Excel Hotel Group is seeking a skilled Breakfast Attendant to join our team. As a Breakfast Attendant, you will be responsible for ensuring a high level of quality and consistency in our food and beverage buffet areas. You will adhere to all health, sanitation, and cleanliness standards that meet state and...
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Front Desk Operations Manager
4 days ago
Valencia, California, United States Excel Hotel Group Full timeJob SummaryAs a Front Desk Supervisor at Excel Hotel Group, you will play a key role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training, motivation,...
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Front Desk Associate
2 weeks ago
Valencia, California, United States Dimension Hospitality Full timeJob Title: Guest Service RepresentativeAt Dimension Hospitality, we are seeking a highly skilled and customer-focused Guest Service Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key...
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Customer Service Representative
1 week ago
Valencia, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer...
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Customer Service Representative
1 week ago
Valencia, California, United States Target Full timeBe a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests and team members. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Provide exceptional guest service by greeting and engaging with guests in a...
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Customer Service Representative
2 months ago
Valencia, California, United States Six Flags Full timeJob Summary: We are seeking a highly skilled and customer-focused Guest Relations Team Member to join our team at Six Flags. As a key member of our Guest Services team, you will be responsible for ensuring that our guests have an exceptional experience at our theme park.Key Responsibilities:Assist guests with comments and complaints in a professional and...
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Sales and Customer Service Representative
1 week ago
Valencia, California, United States Massage Envy Full timeOverviewAt Massage Envy Valencia, we're passionate about helping others achieve their wellness goals. As a Sales and Customer Service Representative, you'll play a vital role in delivering exceptional experiences and growing our client base.Perks and BenefitsCompetitive hourly rate of $17.00, plus monthly bonuses and commissionsEmployer-paid healthcare,...
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Customer Service Ambassador
1 week ago
Valencia, California, United States Market District Full timeJob SummaryWe are seeking a Customer Service Representative to deliver exceptional guest experiences in our Market District store. This role is vital in building customer loyalty and satisfaction. As a Customer Service Representative, you will embody our company's values and contribute to improving people's everyday lives and well-being.Key Responsibilities...
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Guest Experience Specialist
2 months ago
Valencia, California, United States Six Flags Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our Guest Relations team at Six Flags. As a Guest Relations Team Member, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Assist guests with comments and complaints in a professional and...