Front Desk Operations Manager

1 day ago


Valencia, California, United States Excel Hotel Group Full time

{"Job Title": "Front Desk Supervisor", "Job Summary": "At Excel Hotel Group, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our hotel staff, you will be responsible for ensuring the efficient and effective operation of the Front Desk department. Your primary goal will be to provide exceptional guest service, while also guiding and directing line staff to achieve established goals and objectives.

Responsibilities:

* Welcome guests in a friendly, prompt, and professional manner.
* Schedule, coordinate, direct, and delegate work to Front Desk department associates.
* Manage the performance of Front Desk agents, coaching and counseling as deemed to be appropriate, and conduct annual performance reviews.
* Train new employees on compliance with company, hotel, and brand standards.
* Make recommendations for disciplinary action of employees as appropriate.
* Maintain good working relationships and communications with all departments.
* Verify accurate room status information is maintained and properly communicated according to the procedures established.
* Resolve guest complaints quickly, efficiently, and courteously.
* Update, maintain, monitor, and prepare group information and requirements, including relaying the appropriate information to relevant departments.

Qualifications:

* 1-2 years of customer service experience.
* Ability to stand for 8 hours.
* Basic knowledge of computers and software, including the ability to use email, word processing, spreadsheet software, and hotel management system.

Benefits/Perks:

* Excellent benefits, including medical, dental, life, PTO, and 401k with company match for full-time associates.
* We offer an excellent travel discount program.
* Opportunity to grow, we promote from within.

Compensation: $19.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.", "lang_code": "en"}


  • Security Professional

    4 weeks ago


    Valencia, California, United States Allied Universal Full time

    Security Officer Job Description at Allied Universal **Job Summary:** As a Security Officer at Allied Universal, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting visitors. This is a great opportunity to work in a dynamic and fast-paced environment. **Key Responsibilities:** * Maintain the...

  • Operations Director

    3 weeks ago


    Valencia, California, United States SetPoint Medical Full time

    Operations Manager Job DescriptionSetPoint Medical is seeking an experienced Operations Manager to oversee and optimize the day-to-day operations of our medical device manufacturing facility. The ideal candidate will have a proven track record of managing production, logistics, and supply chain in a regulated ISO 13485 environment.Key...


  • Valencia, California, United States Chick-fil-A Full time

    About UsAt Chick-fil-A, we're passionate about serving our guests with a smile and providing a welcoming atmosphere. We're looking for team members who share our commitment to customer service and are eager to learn and grow with our team.Job SummaryWe're seeking a Front of House Team Member to join our team. As a Front of House Team Member, you will be...

  • Night Auditor

    4 weeks ago


    Valencia, California, United States Excel Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Excel Hotel Group. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services during the evening hours.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and departures in a timely...

  • Operations Director

    4 weeks ago


    Valencia, California, United States SetPoint Medical Full time

    Job Summary:SetPoint Medical is seeking an experienced Operations Director to oversee and optimize the day-to-day operations of our medical device manufacturing facility. The ideal candidate will have a proven track record of managing production, logistics, and supply chain in a regulated ISO 13485 environment.Key Responsibilities:Develop and implement...

  • Ophthalmic Scribe

    2 weeks ago


    Valencia, California, United States California Retina Consultants Full time

    Job SummaryCalifornia Retina Consultants is seeking a highly skilled and detail-oriented Ophthalmic Scribe to join our team. As an Ophthalmic Scribe, you will play a vital role in supporting our physicians and ensuring the smooth operation of our clinic.Key ResponsibilitiesAccurately document patient information, including examination results and treatment...


  • Valencia, California, United States MV Transportation Full time

    Job Summary:MV Transportation is seeking a highly skilled Road Operations Manager to oversee street operations and ensure seamless service delivery. As a key member of our team, you will be responsible for monitoring and managing daily operations, ensuring compliance with client and safety department requirements.Key Responsibilities:Conduct Site Checks and...


  • Valencia, California, United States MOOYAH Full time

    About MOOYAHMOOYAH is a unique restaurant concept that combines high-quality food with a fun and playful atmosphere. We're looking for a talented individual to join our team as an Assistant Manager, responsible for ensuring the restaurant operates at the highest level of standards and compliance with state and federal regulations.ResponsibilitiesEnsure the...

  • General Manager

    2 weeks ago


    Valencia, California, United States Precision Castparts Corp Full time

    Job Title: General ManagerJob Summary:We are seeking a highly experienced and skilled General Manager to lead our operations team. The successful candidate will be responsible for overseeing the day-to-day activities of the team, ensuring that all tasks are completed efficiently and effectively, and that the team is working towards achieving our business...


  • Valencia, California, United States Precision Castparts Corp Full time

    Job SummaryThe Operations Area Manager will oversee the daily operations of a multi-shift machining environment, driving performance metrics to meet production goals. This leadership role will work in a manufacturing setting with a diverse workforce, supporting the implementation of lean manufacturing practices and model cell rollouts.Key...


  • Valencia, California, United States Domino's Pizza LLC Full time

    Restaurant Management OpportunityYou've been working your way up in the restaurant world for a while. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we're looking for someone to lead our team at Domino's Pizza LLC.Key...


  • Valencia, California, United States California Retina Consultants Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Ophthalmic Scribe to join our team at California Retina Consultants. As a Scribe, you will play a vital role in supporting our physicians and ensuring the smooth operation of our clinic.Key ResponsibilitiesAccurately document patient information, including examination results and treatment plans,...


  • Valencia, California, United States Precision Castparts Corp Full time

    Job SummaryThe Operations Area Manager will oversee the daily operations of a multi-shift machining environment, driving performance metrics to meet production goals. This leadership role will work in a manufacturing setting with a diverse workforce, supporting the implementation of lean manufacturing practices and model cell rollouts.Key...


  • Valencia, California, United States Domino's Pizza LLC Full time

    About the JobWe're looking for a skilled and motivated General Manager to join our team at Domino's Pizza LLC. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.Key ResponsibilitiesManage all aspects of...


  • Valencia, California, United States Bertelsmann Full time

    Job SummaryBertelsmann is seeking a highly skilled Shipping Operations Manager to oversee the daily shipping functions, including processing orders, coordinating with carriers, and resolving customer issues. The ideal candidate will have a strong background in logistics and supply chain management, with experience in leading a team and managing...


  • Valencia, California, United States Chick-fil-A Full time

    About UsAt Chick-fil-A, we're passionate about serving our guests with a smile and providing a welcoming atmosphere in our restaurants. We're looking for talented individuals who share our commitment to excellence and customer satisfaction.Job SummaryWe're seeking a Front of House Team Member to join our team. As a key member of our restaurant staff, you'll...


  • Valencia, California, United States HHB Restaurant Recruiting Full time

    Restaurant Management OpportunityWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at HHB Restaurant Recruiting in Valencia, CA.Key Responsibilities:Lead and manage a team of restaurant staff to ensure exceptional customer service and high-quality food preparation.Develop and implement effective...


  • Valencia, California, United States LHH Recruitment Solutions Full time

    Job Title: Accounting ManagerJob Summary:LHH Recruitment Solutions is partnering with a healthcare company to hire an Accounting Manager to lead accounting operations with the Controller.Key Responsibilities:Oversee full cycle accounting and lead the close processPrepare financial statements and reportsPoint of contact for the annual audit process with...


  • Valencia, California, United States Domino's Pizza LLC Full time

    About the JobWe're seeking a highly motivated and experienced General Manager to join our team at Domino's Pizza LLC. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.As a key member of our management team, you will be responsible for:Managing...


  • Valencia, California, United States Lief Labs Full time

    About the RoleLief Labs, a leading manufacturer of dietary supplements, is seeking a highly skilled Maintenance Supervisor to oversee maintenance operations in their assigned department. The ideal candidate will be responsible for achieving weekly, monthly, and annual Key Performance Indicators (KPIs) for safety, quality, productivity, and cost.Key...