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Executive Chef Director

2 months ago

Franklin, Tennessee, United States Chick-fil-A Full time
About the Role

At Chick-fil-A, we're committed to serving high-quality food and providing exceptional customer service. As the Kitchen Director, you'll play a critical role in ensuring the success of our kitchen operations.

Key Responsibilities
  • Oversee and coordinate kitchen-orientated strategies to drive store performance and achieve our vision.
  • Guide leadership to prioritize food safety, speed, and quality, and develop a culture of continuous improvement.
  • Develop and implement effective training programs to equip managers and team leaders with the skills and knowledge needed to succeed.
  • Monitor and analyze kitchen operations to identify areas for improvement and implement changes to optimize efficiency, productivity, and safety.
  • Manage food costs, labor, and inventory expenses to meet or exceed budget goals.
  • Foster a positive and inclusive work environment that promotes teamwork, respect, and open communication.
  • Address customer concerns and resolve issues in a timely and professional manner.
Requirements
  • Strong leadership and management skills, with experience in kitchen operations and food service management.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Ability to analyze data and make informed decisions to drive business results.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in high-pressure situations.
  • Passion for delivering exceptional customer service and a commitment to quality and safety.