Customer Service Representative

5 days ago


Palmdale, California, United States T.J. Maxx Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at T.J. Maxx. As a Loss Prevention Customer Service Associate, you will be responsible for providing exceptional service to internal and external customers, engaging with customers to create a positive shopping environment, and observing proper checkout procedures to prevent theft.

Key Responsibilities:

  • Provide courteous and knowledgeable service to customers
  • Engage with customers to create a positive shopping experience
  • Observe and report any suspicious activity or theft
  • Assist with maintaining a safe and secure shopping environment
  • Collaborate with colleagues to achieve sales and customer satisfaction goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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