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Customer Service Representative

2 months ago

Palmdale, California, United States Mister Car Wash Full time
About the Role

Mister Car Wash is a dynamic and fast-paced environment that offers opportunities for growth and development. As a Guest Service Specialist, you will be part of a team that is dedicated to providing exceptional customer experiences.

Key Responsibilities
  • Work collaboratively with a diverse team to deliver outstanding customer service.
  • Build strong relationships with customers by actively listening to their needs and providing personalized solutions.
  • Create memorable experiences for customers by demonstrating a commitment to excellence and hospitality in every interaction.
  • Ensure a safe and efficient customer experience by following all safety procedures and policies.
  • Contribute to maintaining a clean and well-maintained work environment.
Requirements
  • A strong ability to connect with customers and provide personalized service.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
What We Offer
  • Competitive hourly pay and tips.
  • Generous paid time off starting day one.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible scheduling.
  • Growth opportunities with a national employer.
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Best-in-class training and development to take your career to the next level.
About Us

Mister Car Wash is an equal opportunity employer that provides a welcoming and inclusive work environment. We participate in the E-verify system nationwide.