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Claims Service Representative III
2 months ago
This position handles moderate to higher complexity claim matters involving material damage, property and/or liability lines of insurance written by the Automobile Club of Southern California in compliance with all regulatory and statutory requirements.
Key Responsibilities- Evaluate evidence to confirm liability, damages, and possible avenues of recovery.
- Communicate and interact with a variety of individuals including insureds and claimants, explaining benefits, coverages, liability findings, and applicable subrogation laws and regulations.
- Negotiate within settlement authority with various parties.
- Update database production reports and document and update claim files via company systems.
- Control expenses for areas of responsibility.
- Coordinate with internal and external departments as required.
- Enhance member relationship by diversifying use of products and services when appropriate.
- Perform other duties and responsibilities as assigned or required.
- Four-year college degree or equivalent combination of education and experience required.
- Typically has 5 to 15 years claims handling experience.
- Moderate computer literacy required.
- Moderate understanding of negligence desired.
- Moderate knowledge of fault assessment and subrogation principles required.
- Advanced organization and planning recognition skills required.
- Advanced oral and written communication skills required.
- Advanced interpersonal skills required.
- Health coverage for medical, dental, vision.
- 401(K) saving plan with company match AND Pension.
- Tuition assistance.
- PTO for community volunteer programs.
- Wellness program.
- Employee discounts (membership, insurance, travel, entertainment, services and more).
