Retail Operations Director

4 days ago


New York, New York, United States Nanushka Full time
Retail Leadership Opportunity
Nanushka is seeking an experienced Retail Store Executive to lead our Mercer Street location in New York. This is a great chance for a seasoned retail professional to take charge of our store's operations, including sales, staff management, and customer experience.

Role Summary
The successful candidate will be responsible for driving sales performance, maintaining high operational standards, and building a strong team. As an ambassador for Nanushka, you will create an exceptional customer experience at our flagship location.

Main Responsibilities
* Drive sales growth and meet targets
* Manage staff performance and development
* Foster customer loyalty and retention
* Develop and implement effective workflows
* Plan and execute daily tasks and projects
* Manage budgets and expenses sustainably
* Organize in-store events and promotions
* Maintain visual merchandising standards
* Oversee stock levels, logistics, and sell-through
* Implement company policies and procedures

Ideal Candidate
* Proven leadership experience in retail, with a minimum of 3 years in store management
* 5+ years of experience in luxury retail
* Omnichannel retail experience
* CRM system expertise
* Back office operations knowledge
* Reporting and guideline creation skills
* Self-motivated and solution-focused
* Excellent organizational and communication skills
* Business-oriented with a strong commercial drive

Nanushka Benefits
* Attractive compensation package tailored to your needs
* Collaborative and innovative work environment
* Open-minded colleagues and management who value your input
* Product Allowance
* Bonus Incentives
* A purpose-driven business with a focus on sustainability

Estimated Salary: $90,000 - $120,000 per year.

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