Fire Safety Operations Manager

4 days ago


Raleigh, North Carolina, United States Marmic Fire & Safety Co Full time
About the Job:
Marmic Fire & Safety Co is seeking a highly skilled and experienced Fire Safety Operations Manager to lead our Alarm Service team. As a key member of our management team, you will be responsible for overseeing the daily operations of the Alarm Department, supervising a team of employees to ensure efficient job completion.

The ideal candidate will have a strong background in fire safety, alarm systems, and service management software. You will be expected to coordinate service activities, quote repair work, manage materials and schedules, and maintain high levels of customer service. The salary for this role is estimated at $80,000 - $110,000 per year, depending on experience and qualifications.

Key Responsibilities:
  • Department Supervision: Supervise day-to-day operations of the Alarm Department, plan, assign, and direct work for departmental staff, interview, train, and appraise employees, addressing complaints and resolving issues.
  • Service and Quoting: Quote repairs and new repair work for customers in coordination with the Branch Manager, order materials for repair and quoted jobs, schedule service work and technicians for all contracted work.
  • Administrative Duties: Check and turn in timesheets for the department, maintain vehicle maintenance logs and oversee departmental compliance with safety rules and procedures.


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