Service Department Lead
3 weeks ago
Marmic Fire & Safety Co is a family-owned business with a rich history dating back to 1951. Our company has grown significantly over the years, expanding our services to meet the evolving needs of our clients. We pride ourselves on being a holistic provider of fire safety solutions, offering a wide range of services that go beyond just fire extinguishers and sprinkler systems. Our commitment to customer safety and satisfaction has earned us a reputation as one of the top fire protection companies in the country.
We are seeking a highly skilled and experienced Service Department Lead to join our team. In this role, you will be responsible for overseeing the daily operations of the Alarm Service Department, supervising a team of employees to ensure efficient job completion, coordinating service activities, quoting repair work, managing materials and schedules, and maintaining high levels of customer service. The salary for this role is estimated at $100,000 - $130,000 per year, depending on experience and qualifications.
Core Responsibilities:
- Department Supervision: Supervise day-to-day operations of the Alarm Service Department, plan, assign, and direct work for departmental staff, interview, train, and appraise employees, addressing complaints and resolving issues.
- Service and Quoting: Quote repairs and new repair work for customers in coordination with the Branch Manager, order materials for repair and quoted jobs, schedule service work and technicians for all contracted work.
- Customer and Operational Management: Ensure high-quality customer service and maintain profitability for the department.
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Nurse Department Lead
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Registered Nurse Lead
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Rail Infrastructure Planning Lead
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Lead Teacher
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Customer Service Team Lead
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Nursing Department Lead
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Valet Service Manager
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Water and Wastewater Department Lead
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Service Department Coordinator
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Retail Operations Manager
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Customer Service Lead
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Service Excellence Lead
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Automotive Service Department Head
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HVAC Service Lead
2 weeks ago
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Service Delivery Lead
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