Retail Sales Representative

1 week ago


Arvada, Colorado, United States Ace Hardware Full time

Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

The independent store owner is solely responsible for and independently makes all decisions regarding employment matters, including hiring, termination, discipline, supervision, staffing, and scheduling.

Sales Associate Job Overview

As a Sales Associate, you will play a vital role in ensuring customers have a positive shopping experience. Your responsibilities will include:

  • Customer Engagement: Welcome and assist customers, ensuring their needs are met and any issues are resolved promptly.
  • Store Knowledge: Maintain a strong understanding of the store layout and the various departments and services offered.
  • Performance Goals: Contribute to achieving the store's performance metrics and Ace's Pinnacle status.
  • Team Communication: Utilize provided communication tools to collaborate effectively with team members.
  • Professional Representation: Act as a representative of the store, setting a positive example for colleagues.
  • Work Environment: Help maintain a clean, safe, and professional atmosphere.
  • Customer Assistance: Respond quickly and courteously to customer inquiries and associate communications.
  • Problem Solving: Use available resources to address and resolve customer issues effectively.
  • Continuous Learning: Pursue training and learning opportunities as recommended by management.
  • Operational Awareness: Stay informed about daily operational goals and plans.
  • Promotional Knowledge: Be aware of store promotions and actively promote the Ace Rewards Program.
  • Merchandise Handling: Assist with receiving, stocking, and pricing merchandise throughout the store.
  • Integrity: Maintain honesty and open communication with customers, colleagues, and management.
  • Point of Sale Operations: Operate the Point of Sale system as needed to serve customers effectively.
  • Additional Duties: Perform other related tasks as assigned.
Minimum Requirements
  • High school diploma or GED, or equivalent experience.
  • A commitment to exceptional service and customer satisfaction.
  • Ability to work collaboratively in a team environment and communicate effectively.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
  • Applicants must be at least 16 years of age due to the potential use of power equipment and store hours.
Preferred Qualifications
  • Bilingual candidates are encouraged to apply.
Benefits
  • Merchandise discount.
  • Comprehensive training program.
  • Flexible work hours.
  • Health and dental insurance options available after 90 days of full-time employment, with vision coverage available through self-paid premiums.

FLSA Status: Non-Exempt



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