Retail Sales Representative
1 week ago
Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.
The independent store owner is solely responsible for and independently makes all decisions regarding employment matters, including hiring, termination, discipline, supervision, staffing, and scheduling.
Sales Associate Job Posting Key Responsibilities- Welcome and assist customers to ensure a positive shopping experience, addressing any issues promptly.
- Maintain a comprehensive understanding of the store layout and various departments.
- Contribute to achieving Ace's Pinnacle status and meet performance metrics set by management.
- Utilize communication tools effectively to enhance team efficiency in serving customers.
- Represent the store positively and set a strong example for fellow associates.
- Foster a clean, safe, and professional environment.
- Respond to associate radio pages and customer inquiries in a timely and courteous manner.
- Leverage available resources to resolve customer issues effectively.
- Engage in training and learning opportunities as recommended by management.
- Stay informed about daily operational goals and strategies outlined by management.
- Be aware of store promotions and advertisements, actively promoting the Ace Rewards Program.
- Assist with the receiving, stocking, and pricing of merchandise throughout the store.
- Maintain honesty and clear communication with customers, colleagues, and management.
- Operate the Point of Sale system as needed to provide excellent customer service.
- Perform other related duties as assigned.
- High school diploma or GED, or equivalent experience.
- A commitment to exceptional service and customer satisfaction.
- Ability to work collaboratively in a team and communicate effectively.
- Willingness to work flexible hours, including evenings, weekends, and holidays as required.
- Applicants must be at least 16 years of age due to potential use of power equipment and store hours.
- Bilingual candidates are encouraged to apply.
- Employee merchandise discount.
- Comprehensive training program.
- Flexible working hours.
- After 90 days of full-time employment, options for employer-contributed health and dental insurance are available; vision insurance is also offered with self-paid premiums.
FLSA Status: Non-Exempt
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