Food Operations Manager
2 weeks ago
About Great Wolf Lodge
">At Great Wolf Lodge, we are dedicated to providing an exceptional family-friendly experience. Our resort is a place where families can create lasting memories, and our team members play a vital role in making this happen.
">Job Summary
">We are seeking a highly skilled and experienced Food Outlet Supervisor to join our team. As a key member of our food service team, you will be responsible for overseeing the daily operations of our food outlets, ensuring seamless execution of lodge standards, and providing exceptional guest experiences.
">Key Responsibilities
">- ">
- Supervise and manage daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments.">
- Assist with the overall operation of the restaurant(s), including Point of Sale transactions, expediting, re-stocking, and ensuring staff breaks.">
- Ensure that outlets are sanitized, cleaned, stocked, and set up correctly at start of and throughout the shift while adhering to sanitation, safety, and alcohol beverage control policies.">
- Provide coaching, encouragement, and recognition to pack members regularly.">
- Understand and champion Great Wolf policies and procedures, collaborating with Department and Lodge leadership in performance management of the department and its Pack Members.">
Requirements
">To be successful in this role, you must have:
">- ">
- A High School diploma or equivalent.">
- A minimum of 1 year experience in a food service leadership capacity.">
- A minimum of 1 year experience utilizing Point-of-Sale (POS) technology.">
- Experience with Microsoft Office and general software systems, with proficiency in Excel, Word, and Outlook.">
- Demonstrated customer service, conflict resolution, employee engagement, retention, and team-building skills.">
- Basic math skills as they apply to cash handling.">
- Proficiency in both written and spoken English.">
- The ability to work flexible schedules, including nights, weekends, and holidays as needed.">
Benefits
">As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for professional growth and development.
">Salary Range
">The estimated annual salary for this position is $48,000 - $60,000, based on location and experience.
">Great Wolf Lodge is an equal opportunity employer
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