Real Estate Operations Manager

2 months ago

Weslaco, Texas, United States Strategic Properties LLC Full time
Job Overview

As a key member of our team, the Real Estate Operations Manager will oversee various aspects of property management, ensuring smooth operations and resident satisfaction.

Core Responsibilities:
  • Communication: Effectively articulate ideas and objectives to diverse groups within the organization.
  • Team Leadership: Supervise, guide, and mentor team members to align with company goals, policies, and standards.
  • Document Management: Maintain strict discipline in handling and uploading documents, ensuring timely information flow to corporate for daily operational reconciliation.
  • Resident Engagement: Prioritize the development of additional services and programs to enhance resident involvement and satisfaction.
  • Technical Proficiency: Demonstrate competence in using personal computers and property management software, including Google Drive and Propertyware.
  • Compliance Training: Participate in training sessions to adhere to laws impacting the multifamily sector.
  • Work Ethic: Exhibit a willingness to go the extra mile to achieve job objectives.
  • Professional Appearance: Maintain a neat and professional demeanor in accordance with company dress code.
Community Engagement:
  • Conduct outreach meetings to understand and address resident needs regarding community activities.
  • Identify and encourage resident participation in community initiatives.
  • Facilitate the formation of resident-led groups to promote engagement.
  • Organize regular community meetings to propose and select activities.
  • Collaborate with local organizations to secure resources for community programs.
  • Implement a minimum of three community activities weekly, as chosen by residents.
  • Establish after-school programs and summer feeding initiatives for children.
  • Coordinate celebrations for significant holidays and community events.
  • Gather resident feedback through surveys to enhance activities.
  • Create a monthly activity calendar tailored for senior residents.
  • Compile and distribute a monthly newsletter highlighting community events and updates.
Payroll Management:
  • Notify corporate of employee absences.
  • Verify and approve time tracking and attendance reports, addressing discrepancies promptly.
Financial Oversight:
  • Achieve and surpass monthly collection targets.
  • Ensure timely collection and deposit of rents and fees, with documentation uploaded daily.
  • Initiate necessary legal actions in compliance with state and company policies.
  • Monitor tenant balances and ensure proactive collection efforts.
Leasing Responsibilities:
  • Maximize property occupancy and achieve leasing goals.
  • Ensure all lease documentation is completed accurately.
  • Collaborate with corporate on effective marketing strategies.
  • Regularly review online listings for accuracy and relevance.
  • Monitor leasing staff performance and market competition.
Administrative Duties:
  • Develop and implement efficient procedures within company guidelines.
  • Maintain accurate resident files and distribute community notices.
  • Lead emergency response efforts to ensure community safety.
Maintenance Oversight:
  • Approve vendor purchase orders and ensure billing accuracy.
  • Conduct regular inspections to maintain community standards.
  • Address resident concerns promptly to ensure satisfaction.
Personnel Management:
  • Recruit, train, and support staff to foster a collaborative environment.
  • Administer performance evaluations and manage staff schedules.
Safety Compliance:
  • Ensure adherence to safety regulations and address hazards promptly.
  • Promote a culture of safety among staff.
Company Overview:

Strategic Properties LLC is a dedicated property management firm committed to providing exceptional service and fostering community engagement.

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