Support Services Coordinator

1 week ago


Belle Chasse, Louisiana, United States ICI New Orleans Full time

Join Our Team as a Client Support Representative
At ICI New Orleans, we are committed to providing an exceptional client experience that stands out in the industry. Our mission is to integrate innovative products and solutions that empower businesses to enhance their brand presence. We are currently seeking a motivated and enthusiastic individual to fill the role of Client Support Representative, contributing to our ambitious objectives.

Key Responsibilities:

  • Engage with potential clients by informing them about the products and services offered by our partners.
  • Establish lasting relationships with customers through effective interpersonal skills and a personable approach.
  • Address inquiries related to our services and highlight the advantages of our offerings compared to competitors.
  • Collaborate in regular team meetings with the Client Support Specialist group to devise strategies aimed at meeting customer acquisition targets and sales objectives.
  • Participate in training sessions to stay informed about new products, services, or promotional offers, ensuring accurate and timely information for customers.
  • Process customer orders with efficiency and precision.

Qualifications:

  • Preferred 0-2 years of experience in a customer-focused role.
  • High School Diploma or equivalent is required.
  • A college degree is preferred but not mandatory.
  • Excellent communication skills are essential.
  • Ability to manage multiple responsibilities with adaptability.

What We Offer:

  • A positive and inclusive workplace culture.
  • Opportunities for professional growth and advancement.
  • Paid time off on all major holidays.
  • Travel opportunities and participation in company events.
  • A consistent work schedule and job stability.
#LI-Onsite

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