Customer Service Ambassador

5 days ago


Redmond, Washington, United States Chris Jones - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Chris Jones - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Digital Marketing: Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Team Collaboration: Maintain a strong work ethic with a total commitment to success each and every day.
Benefits
  • Group Life Insurance Benefits
  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Profit sharing
Requirements
  • Excellent Interpersonal Skills
  • Proactive Problem Solving
  • Ability to make presentations to potential customers
  • Bilingual - Korean required
About Our Agency
  • We are a highly successful and award-winning agency, recognized for our exceptional customer service and business acumen.
  • We are committed to providing a positive and supportive work environment for our team members.


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