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Customer Service Representative

2 months ago

Redmond, Washington, United States Valvoline Instant Oil Change Full time

**About Us**

At Valvoline Instant Oil Change, we're dedicated to providing exceptional customer service and ensuring the satisfaction of our guests. As a Customer Service Advisor, you'll play a vital role in creating lasting impressions and building loyal customers.

**Key Responsibilities**

• Deliver a positive first impression to each guest with a warm, friendly greeting

• Present oil change options and additional services based on manufacturer recommendations

• Build trust and win repeat, loyal customers

• Evaluate customers' needs, working quickly and efficiently

• Provide hands-on assistance under the hood as needed

• Master products, services, and company knowledge

**Requirements**

• Effective interpersonal, oral communication skills

• Enjoy interacting with people face-to-face

• Friendly and ready to work as part of a customer-focused team

• Eagerness to learn and grow

• Ability to occasionally lift up to 50 pounds

• Full mobility and the ability to work with your hands above your head

• Ability to stand for extended periods of time and climb stairs

• English fluency in reading, writing, and speaking

**Benefits**

• Competitive weekly pay & flexible work schedule

• On-the-job training

• Company-provided uniforms and tools

• We promote from within, a commitment we are passionate about

• No late evenings

• Tuition assistance*

• Paid time off and holidays*

• Medical, dental, vision, and 401(k) savings plans*

• *Terms and conditions apply, and benefits may differ depending on location*

• *Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

• *The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.*