Lumberyard Customer Service Representative

1 week ago


Redmond, Washington, United States Pole Building Supply Co. Full time

Pole Building Supply Co. is seeking a dedicated and knowledgeable Lumberyard Front Desk Agent to join our team

In this role, you will be the first point of contact for our valued customers, providing exceptional service and support.

Responsibilities:
  • Warmly greet and assist customers with their inquiries and needs.
  • Process customer orders accurately and efficiently.
  • Answer phone calls promptly and professionally, taking messages as needed.
  • Collaborate effectively with sales, warehouse, and back-office personnel to ensure smooth operations.
  • Utilize basic computer skills for order processing and communication.
Qualifications:
  • Demonstrated experience in a customer service role within the lumber or construction industry is essential.
  • Strong communication and interpersonal skills, with a commitment to providing outstanding customer experiences.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in basic computer operations.
  • A self-motivated and dependable individual with a strong work ethic.

We offer a positive and family-oriented work environment where your contributions are valued. If you are a dedicated professional with a passion for customer service and knowledge of the lumber/construction industry, we encourage you to apply



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