Human Resources Director

1 week ago


Manchester, New Hampshire, United States iNtegrity+ Full time
Job Summary

The Director of Human Resources at iNtegrity+ plays a pivotal role in driving business success by providing strategic human resources support to our business units. This includes performance management, team building, investigations, change management, leadership development, and discipline. The successful candidate will manage multiple areas of responsibility, including Training, Engagement, Talent Acquisition, Licensing, Labor Relations, Benefits, and Wardrobe.

Key Responsibilities
  • Translate business priorities into HR programs, processes, and initiatives that drive value and meet business needs.
  • Act as the first point of contact and first-line communications to leaders and team members regarding general human resources related questions/issues, providing accurate and appropriate information or guidance or escalating as appropriate.
  • Consult with department leaders on a broad range of human resource issues, including talent planning, career mobility, retention, engagement, work actions, performance management, and other related areas focused on developing a high-performance team.
  • Identify and drive the sharing of best practices across the property to facilitate continuous improvement.
  • Coach leaders to accelerate leadership effectiveness by applying the leadership skill set to include how to develop and implement engaging work environments and proper HR processes.
  • Oversee Benefits Program, including the company's health and welfare plans, specifically the medical, dental, life, disability, 401K benefit plans, FSA, and COBRA.
  • Drive change management practices to enable organizational effectiveness, incorporating diversity, equity & inclusion strategies to maximize our competitive advantage and skills of the workforce.
  • Partner with business leaders to develop strategies to foster employee engagement and commitment.
  • Comply with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.
  • Answer non-routine requests for information on policy interpretation.
  • Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
  • Assist with preparation of plans, policies, documents, and reports, including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
  • Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
  • Responsible for developing processes, budgets, creating SOPs, and training accordingly.
  • Partner with external/internal counsel as needed/required.
  • Understand, apply, and teach retention concepts to attract, motivate, and retain employees.
Requirements
  • Bachelor's degree in Human Resources, Labor Relations, Business Management, or a related field preferred.
  • Three (3) plus years' experience in HR leadership or equivalent work experience.
  • Strong understanding of federal and local labor laws.
  • A strategic thinker and creative problem solver who takes the initiative and ownership.
  • Track record in developing teams and building skillsets.
  • Experience and working knowledge of various HR functions, i.e., recruiting, employee relations, labor relations, benefits, payroll, HRIS, etc.
  • Self-starter with a creative mind and a track record of putting ideas into practice and assessing results.
Certifications, Licenses, and/or Registrations
  • PHR/SPHR/SHRM-CP or SCP preferred.
  • Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities
  • Excellent verbal and written communication skills.
  • Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
  • Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
  • Strong business acumen and understanding of the business drivers in the industry.
  • Demonstrates the ability to establish credibility and rapport with operating leaders.
  • Ability to analyze data, understand trends, and develop recommendations for action based on the analysis.


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